Role : British Sign Language (BSL) Interpreters required! Location : Work from home Salary : £43.96 per hour Bonus: Bonus up to 10% p/a Operational hours : 8am - 10pm Monday to Sunday Shifts: 16 hour shifts available Option 1 - Sunday 10am - 6pm plus Monday/Tuesday 5pm-10pm Option 2 - Friday 5pm - 10pm/Saturday 1pm - 10pm and one 3 hour shift a weekday evening Option 3 - Saturday and Sunday 8am - 4pm Option 4 - Fully flexible Monday - Thursday between 11.30am - 3.45pm and Sunday 8am - 12.15pm Level 6 NVQ Certificate in British Sign Language Level 6 NVQ Diploma in Sign Language Interpreting Role Overview We are seeking qualified and professional British Sign Language (BSL) Translators/Interpreters to join a remote team supporting communication between deaf and hearing individuals. This is a work-from-home opportunity offering flexible hours and competitive pay. Successful candidates will provide accurate and clear interpretation between spoken English and British Sign Language, helping ensure effective communication in a variety of settings. Interpreters will work remotely and may support scheduled or on-demand interpreting sessions. Provide effective Video Remote Interpreting Provide excellent customer service while maintaining a respectful and professional attitude with customers and colleagues Always exhibit professional behaviour including punctuality and preparedness for shifts, respectful and collaborative interaction with colleagues and supervisors and timely and accurate record keeping Participate in company sponsored training for Professional Development Exhibit the ability to meet performance expectations with minimal supervision Level 6 NVQ Certificate in British Sign Language Level 6 NVQ Diploma in Sign Language Interpreting Three to five years experience in interpreting (working experience in a professional BSL interpretation support role) Clarity and Professionalism : Communicating clearly and accurately, whether on the phone or by email, can make a significant difference. This includes explaining options or next steps in straightforward language, avoiding jargon, and being patient with customer questions. Actively listening, without rushing, helps in accurately addressing their concerns and identifying suitable solutions. You will have excellent attention to detail, time keeping along with strong planning and scheduling abilities Follow-Up and Resolution : For sensitive or brand-related cases, timely follow-up shows commitment and reinforces trust, especially if additional steps are needed to resolve an issue fully. Perks at Work Savings Discounts / Free Online Classes Help@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GPs, Mental Health Support, Financial Advice, Legal Advice Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Refer-A-Friend earns up to £1,200 for you Nationality and Immigration Status (including the entitlement to undertake the work we are offering) Basic Criminal Records Check Employment/Academic History Check - for a period three years leading up to your application. If you had any gaps in work/education during this time, we will need evidence of what your activity was, e.g. travel, study, unemployment, volunteering etc. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team.
Locations
GlasgowNorth East
