Teleperformance in the United Kingdom is recruiting a Contact Centre Agent for an onsite role in Gateshead. You will handle a dedicated caseload with empathy and provide excellent customer service in a busy environment.
The role requires strong communication, careful questioning, and collaboration with internal teams to support vulnerable customers. Full-time hours, 40 per week, with standard 08:00–18:00 shifts and 11 days of training.
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Caseload Care Specialist — Customer Support in Gateshead employer: Teleperformance
At Teleperformance, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises employee well-being and development. As a Customer Service Representative working from home in Scotland, you'll enjoy flexible shifts, comprehensive training, and a range of benefits including a generous holiday allowance, wellness programmes, and opportunities for career progression, all while making a meaningful impact on the lives of residents navigating Scotland's transport systems.
