At a Glance
- Tasks: Provide top-notch customer service while tackling fraud and scam cases.
- Company: Join a leading company in hybrid banking support based in Glasgow.
- Benefits: Earn up to £28,500 with OTE of £29,500, plus 28 days annual leave.
- Other info: Enjoy flexible working hours and access to wellbeing resources.
- Why this job: Make a difference by protecting customers from fraud in a dynamic environment.
- Qualifications: 2 years of experience in financial services and strong communication skills.
The predicted salary is between 28500 - 28500 £ per year.
Teleperformance is seeking a Fraud Specialist based in Glasgow. The role involves delivering exceptional customer service while handling fraud and scam cases. Candidates should have at least 2 years of experience in financial services and a strong ability to communicate effectively with customers.
The salary is up to £28,500 with OTE of £29,500, including comprehensive training. The position requires full flexibility in working hours. Benefits include savings discounts, wellbeing resources, and 28 days of annual leave.
Fraud Prevention Specialist - Hybrid Banking Support employer: Teleperformance
Teleperformance is an excellent employer that prioritises employee wellbeing and growth, offering a supportive work culture in the vibrant city of Glasgow. With comprehensive training and flexible working hours, employees can thrive in their roles while enjoying benefits such as savings discounts and 28 days of annual leave. Join us to make a meaningful impact in fraud prevention while advancing your career in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Fraud Prevention Specialist - Hybrid Banking Support
✨Tip Number 1
Network like a pro! Reach out to folks in the financial services sector, especially those who work in fraud prevention. A friendly chat can open doors and give you insider info about job openings.
✨Tip Number 2
Prepare for the interview by brushing up on your customer service skills. Think of real-life examples where you've handled tricky situations. We want to see how you shine when dealing with fraud cases!
✨Tip Number 3
Show off your communication skills! During interviews, be clear and concise. Remember, as a Fraud Prevention Specialist, you'll need to explain complex issues to customers, so practice makes perfect.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Fraud Prevention Specialist - Hybrid Banking Support
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in financial services and any relevant skills. We want to see how your background aligns with the role of a Fraud Prevention Specialist, so don’t hold back on showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about fraud prevention and how your communication skills can help us deliver exceptional customer service. Keep it engaging and personal!
Showcase Your Flexibility:Since the role requires full flexibility in working hours, mention any previous experiences where you’ve adapted to changing schedules or worked in dynamic environments. We love candidates who can roll with the punches!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better. Don’t miss out on this opportunity!
How to prepare for a job interview at Teleperformance
✨Know Your Fraud Basics
Make sure you brush up on the latest trends in fraud prevention and common scams. Being able to discuss specific cases or examples will show your expertise and passion for the role.
✨Showcase Your Customer Service Skills
Prepare to share examples of how you've handled difficult customer interactions in the past. Highlight your communication skills and ability to empathise with customers, as this is crucial for a Fraud Prevention Specialist.
✨Flexibility is Key
Since the role requires full flexibility in working hours, be ready to discuss your availability. Show that you're adaptable and willing to work different shifts to meet the needs of the team.
✨Research Teleperformance
Familiarise yourself with Teleperformance's values and mission. Understanding their approach to customer service and fraud prevention will help you align your answers with what they’re looking for in a candidate.
