At a Glance
- Tasks: Provide remote British Sign Language interpretation for effective communication.
- Company: Join a supportive and innovative team dedicated to inclusivity.
- Benefits: Earn £43.96 per hour, enjoy flexible hours, and access various perks.
- Other info: Dynamic role with opportunities for professional development and growth.
- Why this job: Make a real difference in people's lives while working from home.
- Qualifications: Must have Level 6 NVQ in BSL and interpreting experience.
The predicted salary is between 91000 - 91000 £ per year.
British Sign Language (BSL) Interpreters required! This is a work-from-home opportunity offering flexible hours and competitive pay. Successful candidates will provide accurate and clear interpretation between spoken English and British Sign Language, helping ensure effective communication in a variety of settings.
Essential Duties and Responsibilities include:
- Provide effective Video Remote Interpreting Support and model the company's mission and values.
- Provide excellent customer service while maintaining a respectful and professional attitude with customers and colleagues.
- Exhibit professional behaviour including punctuality and preparedness for shifts, respectful and collaborative interaction with colleagues and supervisors, and timely and accurate record keeping.
- Demonstrate the ability to adapt quickly to new and changing technologies.
- Multitask between interpreting effectively and utilizing calls.
- Participate in company sponsored training for Professional Development.
- Meet performance expectations with minimal supervision.
- Work effectively in a fast-paced, dynamic environment.
- Demonstrate strong interpersonal skills in all settings.
Minimum Qualification Requirements:
- Level 6 NVQ Certificate in British Sign Language.
- Level 6 NVQ Diploma in Sign Language Interpreting.
- Technical knowledge for interpreting IT/Customer Support calls.
- Able to provide accurate interpretation.
- Good understanding of Deaf culture.
- Three to five years’ experience in interpreting (working experience in a professional BSL interpretation support role).
Essential Competencies:
- Empathy and Understanding: Showing genuine care and empathy is essential.
- Clarity and Professionalism: Communicating clearly and accurately.
- Consistency and Reliability: Establishing a clear and supportive response.
- Listening Skills: Actively listening to accurately address concerns.
- Organisational skills: Excellent attention to detail and timekeeping.
- Follow-Up and Resolution: Timely follow-up shows commitment and reinforces trust.
What you get from us:
- Perks at Work – Savings Discounts / Free Online Classes.
- Help@Hand - Savings Discounts / Podcast / Wellbeing Resources / Webinars / Access to GP’s, Mental Health Support, Financial Advice, Legal Advice.
- Critical Illness – up to £10,000.
- Cycle to Work Scheme.
- Eyecare support voucher.
- Holiday Purchase Scheme.
- Length of Service Awards.
- Workplace Pension.
- Monthly Inspire Awards – For the best of the best.
- Refer-A-Friend earns up to £1,200 for you.
- Monthly Wellbeing Webinars.
- Dedicated Employee Experience Progress – Here to support your journey.
The other important stuff:
The role requires that you are vetted to Baseline Personnel Screening Standard (BPSS). If your application is successful, you will be asked to provide documents/evidence for checks including identity, nationality and immigration status, basic criminal records check, and employment/academic history check for the past three years.
Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels. If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team.
British Sign Language (BSL) Interpreter - Work from home in Felling employer: Teleperformance
At Teleperformance, we pride ourselves on being an exceptional employer, offering a supportive work-from-home environment for British Sign Language (BSL) Interpreters. Our flexible hours, competitive pay, and comprehensive benefits package, including mental health support and professional development opportunities, ensure that our employees thrive both personally and professionally. Join us to be part of a dynamic team that values empathy, clarity, and reliability in communication, making a meaningful impact in the lives of others.
StudySmarter Expert Advice🤫
We think this is how you could land British Sign Language (BSL) Interpreter - Work from home in Felling
✨Tip Number 1
Network like a pro! Reach out to fellow BSL interpreters and industry professionals on LinkedIn or social media. Join relevant groups and forums where you can share experiences and learn about job openings that might not be advertised.
✨Tip Number 2
Prepare for virtual interviews by setting up a professional space at home. Make sure your tech is working, and practice your interpreting skills in front of a camera. This will help you feel more confident and ready to impress!
✨Tip Number 3
Showcase your skills! Create a portfolio or video demo of your interpreting work. This can really set you apart from other candidates and give potential employers a taste of what you can do.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest opportunities tailored just for you.
We think you need these skills to ace British Sign Language (BSL) Interpreter - Work from home in Felling
Some tips for your application 🫡
Show Off Your Qualifications:Make sure to highlight your Level 6 NVQ Certificate in British Sign Language and Diploma in Sign Language Interpreting. We want to see how your qualifications make you the perfect fit for this role!
Tailor Your Application:Don’t just send a generic application! Take a moment to tailor your CV and cover letter to reflect the skills and experiences that match our job description. We love seeing how you connect your background to what we do.
Be Professional and Clear:When writing your application, keep it professional but also clear and concise. Use straightforward language and avoid jargon. Remember, clarity is key in communication, just like in interpreting!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and securely. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at Teleperformance
✨Know Your BSL Inside Out
Make sure you brush up on your British Sign Language skills before the interview. Familiarise yourself with common phrases and scenarios you might encounter in interpreting sessions. This will not only boost your confidence but also show the interviewer that you're serious about the role.
✨Showcase Your Empathy
During the interview, demonstrate your understanding of Deaf culture and the importance of empathy in communication. Share examples from your past experiences where you successfully navigated sensitive situations, highlighting your ability to connect with clients on a personal level.
✨Prepare for Tech Questions
Since this is a remote position, be ready to discuss your technical skills and experience with video remote interpreting tools. Familiarise yourself with the technology used in the industry and be prepared to explain how you adapt to new tech quickly.
✨Ask Thoughtful Questions
At the end of the interview, don’t hesitate to ask questions about the company’s mission, values, and training opportunities. This shows your genuine interest in the role and helps you assess if the company aligns with your professional goals.
