At a Glance
- Tasks: Provide exceptional customer service and support to clients in a fast-paced environment.
- Company: Join a supportive team in the financial services sector.
- Benefits: Earn £27,976 annually with the flexibility of working from home.
- Other info: Permanent role with ongoing opportunities for growth.
- Why this job: Achieve work-life balance while being part of a dynamic team.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 27976 - 27976 £ per year.
Looking for a permanent, rewarding role that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team.
Why work with us?
- £27,976.00 Annual Salary
- Fully Work from Home Role
- Ideal for maintaining a work life balance while still being part of a team
Details
- Start date: 10th Aug 2026 - ongoing
- Location: Work from home
Customer Service Advisor in Edinburgh employer: Teleperformance
Join our dynamic team as a Customer Service Advisor, where we prioritise your work-life balance with a fully remote role that allows you to thrive both personally and professionally. Enjoy a competitive salary of £27,976.00 and be part of a supportive environment that fosters growth and collaboration, making it an ideal place for those seeking meaningful employment in the financial services sector.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Advisor in Edinburgh
✨Tip Number 1
Make sure to research the company and its values before your interview. This shows that you’re genuinely interested in being part of the team and helps you tailor your answers to fit their culture.
✨Tip Number 2
Practice common customer service scenarios. Think about how you would handle difficult customers or resolve issues quickly. This will help you feel more confident during the interview.
✨Tip Number 3
Don’t forget to prepare some questions for your interviewer! Asking about team dynamics or training opportunities shows that you’re keen to grow and be an active part of the team.
✨Tip Number 4
Apply through our website for a smoother process. It’s the best way to ensure your application gets noticed, and you’ll have access to all the latest updates about the role!
We think you need these skills to ace Customer Service Advisor in Edinburgh
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your customer service experience and skills. We want to see how you can bring value to our team, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about the role and how your background makes you a perfect fit for our supportive team.
Be Clear and Concise:When filling out your application, keep your answers clear and to the point. We appreciate straightforward communication, especially in a customer service role!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the info you need about the role!
How to prepare for a job interview at Teleperformance
✨Know the Role Inside Out
Before your interview, make sure you understand what a Customer Service Advisor does. Familiarise yourself with the key responsibilities and skills required for the role. This will help you tailor your answers to show how you can contribute to their team.
✨Showcase Your Communication Skills
As a Customer Service Advisor, communication is key. Prepare examples of how you've effectively communicated with customers in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your problem-solving abilities.
✨Emphasise Work-Life Balance
Since this role offers a fully remote position, be ready to discuss how you manage your time and maintain a healthy work-life balance. Share strategies that have worked for you in the past, showing that you can thrive in a home-based environment while still being a team player.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities. This shows your genuine interest in the role and helps you determine if it's the right fit for you.
