At a Glance
- Tasks: Lead the recruitment journey for operational roles and attract top talent.
- Company: Join a dynamic team at Teleperformance in Glasgow with a hybrid work model.
- Benefits: Competitive salary up to £30K, flexible working, and career development opportunities.
- Other info: Fast-paced environment with opportunities for growth and social value initiatives.
- Why this job: Make a real impact by shaping recruitment strategies and enhancing candidate experiences.
- Qualifications: Experience in high-volume recruitment and strong stakeholder management skills required.
The predicted salary is between 30000 - 30000 £ per year.
Location: Glasgow
Hybrid: 3 days in office
Salary: up to 30K DOE
Job Summary / Overview
As a Recruitment Business Partner, you’ll own the end-to-end recruitment journey for operational roles across your campaign area, ensuring Teleperformance is consistently seen as an employer of choice. You’ll play a critical role in attracting, engaging, and hiring large numbers of top-quality agents and support roles to support our fast-growing operations as well as driving social value sourcing initiatives. You’ll act as a trusted advisor and business partner, collaborating closely with stakeholders across Operations, HR, Training, and Workforce Management to deliver recruitment strategies that meet both business and client needs. Your focus: fast, efficient, and high-quality recruitment. You’ll support the growth and management of our offshore teams to ensure they work to the required standard. The role requires you to be on site a minimum of 3 days per week.
Key Responsibilities and Accountabilities
- Lead the full lifecycle recruitment process for large-scale operational hires, from role briefing and sourcing to offer and onboarding.
- Partner with hiring managers to define role requirements and create strategies that attract large volumes of qualified candidates quickly.
- Source candidates proactively across multiple channels including job boards, social media, professional networks, schools, and referrals.
- Screen, interview when required, and assess candidates to ensure the right fit for each role, while maintaining efficiency to meet high-volume targets.
- Coordinate pre-employment checks (backgrounds, references, etc.) to ensure compliance and smooth onboarding for all.
- Maintain accurate recruitment data in the Applicant Tracking System (ATS) and provide regular reporting on recruitment metrics and KPIs.
- Build and maintain strong relationships with internal stakeholders and external recruitment partners to ensure recruitment goals are met.
- Deliver a world-class candidate experience, acting as a brand ambassador at every touchpoint.
- Continuously improve recruitment processes, tools, and strategies to drive efficiency, quality, and scalability.
- Be a partner to your segment of the business, support strategy and high-quality recruitment for your assigned clients.
- Support with offshore resource development and upskilling.
- Drive and grow our social value standing, providing insight and analysis to diversify pipelines and maintain good data.
What You’ll Bring – Essential Criteria
- Proven experience delivering high-volume recruitment as the lead recruiter, in a BPO or fast-paced operational environment.
- Experience managing recruitment for operational roles at scale (agents, customer service, or call center positions).
- Experienced in leading a team of recruiters or recruitment administrators as part of a recruitment function.
- Experienced in recruiting social value candidates and/or working in social value employment.
- Strong stakeholder management and communication skills.
- Ability to operate in a fast-paced environment, managing competing priorities while maintaining quality.
- Knowledge of UK employment law and recruitment compliance practices is strongly preferred.
- Proficiency in ATS platforms (e.g., iCIMS, JobTrain, Taleo, SAP) and Microsoft Office tools.
- Excellent problem-solving, organisation, and time-management skills.
Recruitment Business Partner in Dreghorn employer: Teleperformance
Teleperformance is an exceptional employer, offering a dynamic work culture in Glasgow that prioritises employee growth and development. With a focus on high-volume recruitment for operational roles, we provide our team with the opportunity to make a significant impact while enjoying a hybrid work model that promotes work-life balance. Our commitment to social value initiatives and a world-class candidate experience makes Teleperformance a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Recruitment Business Partner in Dreghorn
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. The more connections you make, the better your chances of landing that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and role inside out. Know their values, recent news, and what makes them tick. This will not only impress your interviewers but also help you tailor your answers to show you’re the perfect fit.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online resources to get comfortable with common questions. The more you practice, the more confident you’ll feel when it’s time to shine in front of the real deal.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it shows you’re genuinely interested in being part of our team!
We think you need these skills to ace Recruitment Business Partner in Dreghorn
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Recruitment Business Partner role. Highlight your experience in high-volume recruitment and any specific achievements that align with the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about recruitment and how your skills match our needs. Don’t forget to mention your experience with operational roles and stakeholder management – we love that stuff!
Showcase Your Recruitment Strategies:In your application, share examples of recruitment strategies you've successfully implemented in the past. We’re looking for innovative thinkers who can attract top talent quickly, so let us know how you’ve done this before!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy – just a few clicks and you’re in!
How to prepare for a job interview at Teleperformance
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Recruitment Business Partner. Familiarise yourself with the end-to-end recruitment process and be ready to discuss how you would attract and engage top-quality candidates for operational roles.
✨Showcase Your Stakeholder Management Skills
Since this role involves collaborating with various stakeholders, prepare examples of how you've successfully managed relationships in previous positions. Highlight your communication skills and how you've partnered with hiring managers to meet recruitment goals.
✨Demonstrate Your Data Savvy
Be prepared to talk about your experience with Applicant Tracking Systems (ATS) and how you've used data to drive recruitment strategies. Discuss any metrics or KPIs you've tracked in the past and how they influenced your recruitment decisions.
✨Emphasise Your Adaptability
This role requires operating in a fast-paced environment, so share examples of how you've managed competing priorities while maintaining quality. Show that you can think on your feet and adapt your strategies to meet high-volume recruitment targets.
