At a Glance
- Tasks: Provide clear BSL interpretation for effective communication between deaf and hearing individuals.
- Company: Join a supportive remote team at a leading interpreting service.
- Benefits: Earn £43.96 per hour plus bonuses, with flexible working hours.
- Other info: Enjoy perks like discounts, online classes, and mental health support.
- Why this job: Make a real difference in people's lives while working from home.
- Qualifications: Must have Level 6 NVQ in BSL and interpreting experience.
The predicted salary is between 43.96 - 43.96 £ per hour.
British Sign Language (BSL) Interpreters required! This is a work-from-home opportunity offering flexible hours and competitive pay.
Salary: £43.96 per hour
Bonus: Bonus up to 10% p/a
Operational hours: 8am - 10pm Monday to Sunday
Shifts:
- Option 1 - Sunday 10am - 6pm plus Monday/Tuesday 5pm-10pm
- Option 2 - Saturday and Sunday 8am - 4pm
- Option 3 - Fully flexible Monday - Thursday between 11.30am - 3.45pm and Sunday 8am - 12.15pm
Qualifications:
- Level 6 NVQ Certificate in British Sign Language
- Level 6 NVQ Diploma in Sign Language Interpreting
Experience: Three to five years experience in interpreting (working experience in a professional BSL interpretation support role)
Role Overview: Successful candidates will provide accurate and clear interpretation between spoken English and British Sign Language, helping ensure effective communication in a variety of settings. Interpreters will work remotely and may support scheduled or on-demand interpreting sessions.
Responsibilities:
- Provide effective Video Remote Interpreting
- Provide excellent customer service while maintaining a respectful and professional attitude with customers and colleagues
- Exhibit professional behaviour including punctuality and preparedness for shifts, respectful and collaborative interaction with colleagues and supervisors, and timely and accurate record keeping
- Participate in company sponsored training for Professional Development
- Exhibit the ability to meet performance expectations with minimal supervision
Skills:
- Clarity and Professionalism: Communicating clearly and accurately, whether on the phone or by email, can make a significant difference. This includes explaining options or next steps in straightforward language, avoiding jargon, and being patient with customer questions.
- Actively listening, without rushing, helps in accurately addressing their concerns and identifying suitable solutions.
- Excellent attention to detail, time keeping along with strong planning and scheduling abilities.
Follow-Up and Resolution: For sensitive or brand-related cases, timely follow-up shows commitment and reinforces trust, especially if additional steps are needed to resolve an issue fully.
Perks at Work:
- Savings Discounts / Free Online Classes
- Help@Hand - Savings Discounts / Podcast / Wellbeing Resources / Webinars / Access to GPs, Mental Health Support, Financial Advice, Legal Advice
- Cycle to Work Scheme
- Eyecare support voucher
- Holiday Purchase Scheme
- Length of Service Awards
- Workplace Pension
- Refer-A-Friend earns up to £1,200 for you
Requirements:
- Nationality and Immigration Status (including the entitlement to undertake the work we are offering)
- Basic Criminal Records Check
- Employment/Academic History Check - for a period three years leading up to your application. If you had any gaps in work/education during this time, we will need evidence of what your activity was, e.g. travel, study, unemployment, volunteering etc.
Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent. If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team.
Locations
British Sign Language (BSL) Interpreter - Work from home in Devon, Exeter employer: Teleperformance
Join a dynamic and supportive remote team as a British Sign Language (BSL) Interpreter, where you can enjoy the flexibility of working from home while making a meaningful impact in the lives of deaf and hearing individuals. With competitive pay, a bonus structure, and a wealth of professional development opportunities, our company fosters a culture of respect, collaboration, and continuous growth, ensuring that you thrive both personally and professionally. Benefit from a range of perks including savings discounts, wellbeing resources, and a cycle to work scheme, all designed to enhance your work-life balance.
