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For Companies At a Glance
- Tasks: Assist customers with their banking needs and provide top-notch service.
- Company: Join Lloyds Banking Group, a leader in personal banking.
- Benefits: Enjoy competitive pay, flexible hours, and career development opportunities.
- Why this job: Make a difference in people's lives while building your career in banking.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Dynamic work environment with opportunities for growth and recognition.
The predicted salary is between 28800 - 48000 £ per year.
Overview
Find your next PA or EA job on SecsintheCity today
SecsintheCity is the UK\\\’s only specialist job site for Personal Assistants, Executive Assistants, Secretaries, Office Managers, Receptionists, Administrators and other business support professionals. SecsintheCity advertises the latest business support jobs in finance, legal, media, fashion, marketing and more, plus Private PA roles with high profile individuals.
Responsibilities
- Use our extensive database to search candidates
- Filter applications with screening questions
Additional Information
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Earlier in 2025, SecsintheCity surveyed over 1,200 Executive Assistants, Personal Assistants and other business support professionals to get the inside exclusive on salaries, bonuses and employee expectations. Despite financial pressure on employers in 2025, 65% of our audience received a pay rise this annum, with Private PAs topping the pay charts for the fourth year running. Discover whether you\\\’re due a pay rise, watch our latest insights.
Celebrate outstanding PAs, EAs and Business Support Managers across the UK – Whether you\\\’re nominating a colleague or putting yourself forward, the benefits go beyond the prize. For individuals, it\\\’s a powerful career milestone and a public endorsement of your skills, achievements and value to the business. For employers, it\\\’s a chance to showcase your commitment to recognizing talent, while raising your profile in the industry.
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Customer Service Specialist, Lloyds Banking Group (Personal Banking) - employer: Teleperformance
Contact Detail:
Teleperformance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Specialist, Lloyds Banking Group (Personal Banking) -
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or attend industry events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their values and how you can contribute. This will help you stand out and show that you're genuinely interested in the position.
✨Tip Number 3
Practice common interview questions with a friend or in front of the mirror. The more comfortable you are, the better you'll perform when it counts. Confidence is key!
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can leave a lasting impression and keep you top of mind for the hiring team. Plus, it shows your enthusiasm for the role.
We think you need these skills to ace Customer Service Specialist, Lloyds Banking Group (Personal Banking) -
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application for the Customer Service Specialist role. Highlight your relevant experience and skills that match the job description. We want to see how you can bring value to our team!
Showcase Your Communication Skills: As a Customer Service Specialist, strong communication is key. Use clear and concise language in your application. We love seeing candidates who can express themselves well, so let your personality shine through!
Be Honest and Authentic: Don’t be afraid to show your true self in your application. We appreciate authenticity and want to know what makes you unique. Share your experiences and insights that reflect your passion for customer service.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quicker. Plus, it shows you’re serious about joining us!
How to prepare for a job interview at Teleperformance
✨Know Your Stuff
Before the interview, make sure you research Lloyds Banking Group and their customer service values. Understand their products and services, and be ready to discuss how your skills align with their mission. This shows genuine interest and preparation.
✨Practice Common Questions
Anticipate common interview questions for a Customer Service Specialist role, such as handling difficult customers or resolving complaints. Practising your responses will help you articulate your thoughts clearly and confidently during the interview.
✨Showcase Your Skills
Prepare specific examples from your past experiences that highlight your customer service skills. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easier for the interviewer to see your capabilities in action.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask thoughtful questions about the team dynamics, training opportunities, or company culture. This not only shows your enthusiasm but also helps you determine if the role is the right fit for you.