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For Companies At a Glance
- Tasks: Provide top-notch customer service and support to clients daily.
- Company: Join Teleperformance, a leading contact center known for its dynamic work environment.
- Benefits: Enjoy the option to work from home after 3 months and other great perks.
- Why this job: Be part of a reputable company that values teamwork and offers growth opportunities.
- Qualifications: No specific experience required; just bring your passion for helping others!
- Other info: Ranked 25th in Fortune's World Best Workplaces, this is a chance to shine!
The predicted salary is between 21600 - 36000 £ per year.
CUSTOMER SERVICE SPECIALIST – OFFICE BASED / OPTION TO WORK FROM HOME AFTER 3 MONTHS Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. TP is also ranked 25th in the Fortune World B…
Customer Service Specialist, Lloyds Banking Group - GLASGOW employer: Teleperformance
Contact Detail:
Teleperformance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Specialist, Lloyds Banking Group - GLASGOW
✨Tip Number 1
Familiarize yourself with the customer service principles that are essential for a role at Teleperformance. Understanding their commitment to delivering world-class service will help you align your responses during the interview.
✨Tip Number 2
Research common customer service scenarios and practice how you would handle them. Being able to demonstrate your problem-solving skills and empathy in real-life situations can set you apart from other candidates.
✨Tip Number 3
Show enthusiasm for the role and the company during your interactions. Employers love candidates who are genuinely excited about the opportunity to work with them, so let your passion shine through!
✨Tip Number 4
Network with current or former employees of Teleperformance if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
We think you need these skills to ace Customer Service Specialist, Lloyds Banking Group - GLASGOW
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Customer Service Specialist position. Understand the key responsibilities and required skills, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous customer service experience you have. Use specific examples that demonstrate your ability to handle customer inquiries and resolve issues effectively.
Showcase Communication Skills: Since the role involves direct interaction with customers, make sure to highlight your communication skills. Provide examples of how you've successfully communicated with customers in past roles.
Personalize Your Application: Address your cover letter to the hiring manager if possible, and express your enthusiasm for working with Lloyds Banking Group. Mention why you are specifically interested in this role and how you align with their values.
How to prepare for a job interview at Teleperformance
✨Research the Company
Before your interview, take some time to learn about Teleperformance and their values. Understanding their mission and the clients they work with will help you tailor your answers and show that you're genuinely interested in the role.
✨Prepare for Common Questions
Anticipate common customer service interview questions, such as how you handle difficult customers or your experience with problem-solving. Practice your responses to convey confidence and clarity during the interview.
✨Showcase Your Communication Skills
As a Customer Service Specialist, strong communication skills are essential. During the interview, demonstrate your ability to articulate thoughts clearly and listen actively. This will highlight your suitability for the role.
✨Ask Insightful Questions
At the end of the interview, be prepared to ask thoughtful questions about the team dynamics, training processes, or growth opportunities within Teleperformance. This shows your enthusiasm for the position and helps you assess if it's the right fit for you.
