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- Tasks: Provide exceptional customer service and support for a leading international newspaper.
- Company: Join a dynamic team at a trusted global news organisation.
- Benefits: Earn £12.60 per hour with a structured training programme and supportive work environment.
- Why this job: Be part of a compassionate team that values personality and meaningful customer interactions.
- Qualifications: No specific qualifications required, just a passion for helping others.
- Other info: Onsite role in Bristol with set shifts; perfect for those who thrive in a lively atmosphere.
- Start Date: 8th September 2025
- Salary: 12.60 per hour
- Site: Spectrum House, Central Bristol – this is an onsite role only, no work at home option available
- Shifts: 37.5 hours per week (shifts will be set between 8am-10pm Monday to Friday, 9-6 Saturday and Sunday)
- Training Duration: 2 weeks
Could this be the opportunity you have been waiting for?
- Would you love to be part of an energetic and compassionate team that plays a key role in supporting one of the worlds most trusted international newspapers?
- Do you have a passion for delivering exceptional customer service and creating meaningful experiences for customers? As we say, our callers want to talk to people with personality. People who will listen, understand and ask the right questions to find the best solutions!
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Customer Service Specialist - Bristol onsite (Newport) employer: Teleperformance
Contact Detail:
Teleperformance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Specialist - Bristol onsite (Newport)
✨Tip Number 1
Familiarise yourself with the company and its values. Understanding our mission at StudySmarter and how we support our customers will help you connect better during the interview process.
✨Tip Number 2
Prepare to showcase your communication skills. Since this role involves direct interaction with customers, think of examples from your past experiences where you successfully resolved issues or provided exceptional service.
✨Tip Number 3
Be ready to discuss your availability and flexibility. With shifts ranging from early mornings to late evenings, demonstrating your willingness to adapt to the schedule can set you apart from other candidates.
✨Tip Number 4
Show enthusiasm for the role and the industry. Expressing genuine interest in customer service and how it impacts people's lives can resonate well with us during the selection process.
We think you need these skills to ace Customer Service Specialist - Bristol onsite (Newport)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Customer Service Specialist position. Tailor your application to highlight how your experience aligns with these requirements.
Showcase Your Customer Service Skills: In your CV and cover letter, provide specific examples of your previous customer service experiences. Highlight situations where you delivered exceptional service or resolved customer issues effectively.
Personalise Your Application: Make sure to address your application to the hiring manager if possible. Use a friendly and engaging tone that reflects your personality, as the company values individuals who can connect with customers.
Proofread Your Documents: Before submitting your application, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application demonstrates attention to detail and professionalism.
How to prepare for a job interview at Teleperformance
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering exceptional customer service. Share specific examples from your past experiences where you went above and beyond to help a customer, as this will resonate well with the interviewers.
✨Demonstrate Active Listening Skills
During the interview, practice active listening by nodding and responding appropriately to questions. This shows that you value communication and understand the importance of listening to customers' needs.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills. Think of situations where you had to handle difficult customers or resolve conflicts, and be ready to explain your thought process and the outcome.
✨Research the Company and Its Values
Familiarise yourself with the company’s mission and values, especially their commitment to customer service. This knowledge will help you align your answers with what they are looking for and demonstrate your genuine interest in the role.
