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- Tasks: Provide exceptional customer service and support for a leading international newspaper.
- Company: Join a dynamic team at a trusted global news organisation.
- Benefits: Earn £12.60 per hour with a supportive work environment and training.
- Why this job: Be part of a compassionate team that values personality and meaningful customer interactions.
- Qualifications: No specific qualifications required, just a passion for helping others.
- Other info: Onsite role in Bristol with set shifts; training provided.
Start Date: 2nd June 2025
Salary: £12.60 per hour
Site: Spectrum House, Central Bristol - this is an onsite role only, no work at home option available
Shifts: 37.5 hours per week (shifts will be set between 8am-8pm Monday to Friday, 9-6 Saturday and Sunday)
Training Duration: 2 weeks
Could this be the opportunity you have been waiting for? Would you love to be part of an energetic and compassionate team that plays a key role in supporting one of the world’s most trusted international newspapers? Do you have a passion for delivering exceptional customer service and creating meaningful experiences for customers? As we say, our callers want to talk to people with personality. People who will listen, understand and ask the right questions to find the best solutions!
Customer Service Specialist - Bristol onsite (Bristol) employer: Teleperformance
Contact Detail:
Teleperformance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Specialist - Bristol onsite (Bristol)
✨Tip Number 1
Familiarise yourself with the company and its values. Understanding the mission of the newspaper you’ll be supporting will help you connect better with customers and demonstrate your enthusiasm during the interview.
✨Tip Number 2
Practice active listening skills. Since the role involves understanding customer needs, being able to show that you can listen and respond appropriately will set you apart from other candidates.
✨Tip Number 3
Prepare for situational questions. Think of examples from your past experiences where you successfully resolved customer issues or provided exceptional service, as these will likely come up in the interview.
✨Tip Number 4
Show your personality! The job description mentions that they want people with personality, so don’t be afraid to let your character shine through during the interview process.
We think you need these skills to ace Customer Service Specialist - Bristol onsite (Bristol)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Customer Service Specialist position. Tailor your application to highlight your relevant experience in customer service.
Showcase Your Personality: Since the role emphasises personality and communication skills, make sure to convey your enthusiasm and approachability in your cover letter. Use examples from your past experiences that demonstrate your ability to connect with customers.
Highlight Relevant Experience: Include specific examples of previous customer service roles or experiences where you successfully resolved issues or created positive customer interactions. This will help illustrate your capability to meet the expectations of the role.
Proofread Your Application: Before submitting your application, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Teleperformance
✨Show Your Personality
Since the role requires you to connect with customers, let your personality shine through during the interview. Be warm, approachable, and enthusiastic to demonstrate that you can create meaningful experiences for callers.
✨Understand the Company
Research the newspaper and its values before the interview. Knowing about their mission and how they support their customers will help you align your answers with what they are looking for in a Customer Service Specialist.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific customer service scenarios. Think of examples from your past experiences where you successfully resolved issues or created positive interactions.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask. This shows your interest in the role and helps you understand more about the team dynamics and expectations.
