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For Companies At a Glance
- Tasks: Support individuals in need and provide essential assistance during tough times.
- Company: A compassionate organisation dedicated to making a difference in people's lives.
- Benefits: Meaningful work, flexible hours, and the chance to make a real impact.
- Why this job: Join us to help others navigate challenges and improve their quality of life.
- Qualifications: Empathy, strong communication skills, and a desire to help others.
- Other info: Be part of a supportive team focused on positive change.
The predicted salary is between 28800 - 43200 £ per year.
Want a role that could help change someone's life? Then this could be the opportunity for you! We are looking for kind and compassionate individuals who are keen to make positive changes in people's lives as we face the harsh realities of the cost of living crisis and the hardships that come from this.
Customer Service Expert - Manchester (Government Contract) employer: Teleperformance
Contact Detail:
Teleperformance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Expert - Manchester (Government Contract)
✨Tip Number 1
Get to know the company and its mission! Before your interview, dive into their values and recent projects. This will help us connect your passion for helping others with their goals.
✨Tip Number 2
Practice your empathy skills! Think of real-life examples where you've made a positive impact on someone's life. We want to hear those stories during the interview to show how you can make a difference.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can give us insider tips about the interview process and what it’s really like to work there.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive roles listed there that you won’t find anywhere else.
We think you need these skills to ace Customer Service Expert - Manchester (Government Contract)
Some tips for your application 🫡
Show Your Compassion: When writing your application, let your kindness and compassion shine through. Share any experiences where you've made a positive impact on someone's life, especially in challenging situations.
Tailor Your Application: Make sure to customise your application for the Customer Service Expert role. Highlight relevant skills and experiences that align with our mission to help others during tough times.
Be Authentic: We want to see the real you! Don’t be afraid to express your genuine passion for helping people. Authenticity can really set you apart from other candidates.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to review your application and get to know you better!
How to prepare for a job interview at Teleperformance
✨Show Your Compassion
In a role like this, it's crucial to demonstrate your empathy and understanding. Prepare examples from your past experiences where you've helped someone in need or made a positive impact on their life. This will show that you genuinely care about making a difference.
✨Understand the Challenges
Familiarise yourself with the current cost of living crisis and its effects on individuals and families. Being knowledgeable about these issues will help you engage in meaningful conversations during the interview and show that you're ready to tackle the challenges head-on.
✨Practice Active Listening
Customer service is all about communication. During the interview, practice active listening by summarising what the interviewer says and asking clarifying questions. This not only shows your engagement but also highlights your ability to understand and respond to customer needs effectively.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess how you'd handle specific situations. Think of various scenarios related to customer service and prepare your responses. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.
