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- Tasks: Lead the QA strategy and ensure quality in financial services outsourcing.
- Company: A leading outsourcing company based in Coventry.
- Benefits: Competitive salary, leadership opportunities, and a dynamic work environment.
- Why this job: Make a significant impact on quality assurance in a thriving industry.
- Qualifications: Strong leadership experience in Quality Assurance within financial services.
- Other info: Manage a high-performing team and engage with clients effectively.
The predicted salary is between 43200 - 72000 £ per year.
A leading outsourcing company in Coventry is seeking a Head of Quality Assurance to lead the QA strategy for the Financial Services Outsourcing division. You will ensure that quality is defined, measured, and continuously improved, aligning with regulatory expectations.
The ideal candidate has strong leadership experience in Quality Assurance, particularly in a financial services outsourcing environment, and is adept at developing QA frameworks. This role comes with the responsibility of managing a high-performing team and engaging clients effectively.
Head of QA, Financial Services Outsourcing & Compliance in Coventry employer: Teleperformance
Contact Detail:
Teleperformance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of QA, Financial Services Outsourcing & Compliance in Coventry
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial services outsourcing sector. We all know that sometimes it’s not just what you know, but who you know that can help you land that Head of QA role.
✨Tip Number 2
Prepare for those interviews by brushing up on your leadership skills and QA frameworks. We recommend practising common interview questions and scenarios related to quality assurance in financial services. Show them you’re the right fit!
✨Tip Number 3
Don’t forget to showcase your achievements! When you get the chance to chat with potential employers, highlight your past successes in leading QA teams and improving processes. We want them to see the value you bring!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. We’ve got a streamlined process that makes it easy for you to submit your details and stand out from the crowd.
We think you need these skills to ace Head of QA, Financial Services Outsourcing & Compliance in Coventry
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your leadership experience in Quality Assurance, especially within financial services outsourcing. We want to see how your skills align with our needs, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Head of QA role. Share your vision for quality assurance and how you plan to lead our team to success in this dynamic environment.
Showcase Your QA Framework Knowledge: We’re looking for someone who can develop and implement effective QA frameworks. In your application, give us examples of frameworks you’ve worked with or created, and how they improved quality and compliance in your previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Teleperformance
✨Know Your QA Frameworks
Make sure you’re well-versed in various Quality Assurance frameworks, especially those relevant to financial services. Be ready to discuss how you've implemented these frameworks in past roles and how they can be adapted to meet regulatory expectations.
✨Showcase Leadership Skills
As a Head of QA, your leadership experience is crucial. Prepare examples that highlight your ability to manage and motivate high-performing teams. Think about specific challenges you've faced and how you successfully led your team through them.
✨Understand Client Engagement
This role involves engaging clients effectively, so brush up on your client management skills. Be prepared to discuss how you’ve built relationships with clients in the past and how you ensure their needs are met while maintaining quality standards.
✨Prepare for Regulatory Discussions
Since compliance is key in this role, be ready to talk about your experience with regulatory requirements in the financial services sector. Familiarise yourself with current regulations and think about how you would ensure your QA strategy aligns with them.
