At a Glance
- Tasks: Provide proactive customer service and educate clients about banking services.
- Company: Join Teleperformance, a leader in customer service with a supportive culture.
- Benefits: Enjoy a competitive salary, healthcare support, discounts, and a workplace pension.
- Other info: Hybrid work model with only two days in the office each week.
- Why this job: Make a real impact by helping customers navigate their banking needs.
- Qualifications: Strong communication skills and previous customer service experience required.
The predicted salary is between 27976 - 27976 € per year.
Teleperformance is looking for a Customer Service Advisor role in Newtownards, Northern Ireland. This position offers a salary up to £27,976 annually with hybrid work options, requiring only two days in the office each week.
Responsibilities include:
- Providing proactive customer service
- Educating customers about banking services
- Resolving issues
Successful candidates will have:
- Strong communication skills
- Organizational abilities
- Experience in customer service
Employee benefits include:
- Discounts
- Healthcare support
- A workplace pension
Hybrid Banking Customer Advisor - Impactful Service in Comber employer: Teleperformance
Teleperformance is an exceptional employer that prioritises employee well-being and growth, offering a competitive salary of up to £27,976 annually alongside hybrid work options in the picturesque setting of Newtownards, Northern Ireland. With a strong focus on proactive customer service, employees benefit from a supportive work culture, comprehensive healthcare support, and a workplace pension, all while enjoying discounts and opportunities for professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Hybrid Banking Customer Advisor - Impactful Service in Comber
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Teleperformance on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common customer service scenarios. We want to show how we can handle tricky situations with ease and demonstrate our communication skills.
✨Tip Number 3
Research Teleperformance’s values and recent news. This will help us tailor our answers and show that we’re genuinely interested in being part of their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed and shows we’re serious about joining the team.
We think you need these skills to ace Hybrid Banking Customer Advisor - Impactful Service in Comber
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your customer service experience and communication skills. We want to see how you've made an impact in previous roles, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about the Hybrid Banking Customer Advisor role and how your skills align with what we’re looking for. Keep it friendly and professional!
Showcase Your Problem-Solving Skills:In your application, give examples of how you've resolved customer issues in the past. We love candidates who can think on their feet and provide proactive solutions, so let us know how you’ve done this before!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get all the latest updates from us!
How to prepare for a job interview at Teleperformance
✨Know Your Banking Basics
Brush up on your knowledge of banking services and products. Being able to discuss these confidently will show that you're proactive and ready to educate customers effectively.
✨Showcase Your Communication Skills
Prepare examples from your past experiences where you successfully resolved customer issues or provided exceptional service. This will demonstrate your strong communication skills, which are crucial for the role.
✨Organisational Skills Matter
Think of instances where you've had to manage multiple tasks or priorities. Highlighting your organisational abilities will reassure the interviewer that you can handle the demands of the job efficiently.
✨Embrace the Hybrid Work Model
Since this role offers hybrid working, be ready to discuss how you can stay productive and engaged while working both in the office and remotely. This shows that you’re adaptable and understand the dynamics of modern work environments.
