Customer Training Support Advisor in Comber

Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We\’re hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team.

Save on commuting costs with only 2 days in the office each week once you have successfully completed training and passed grad bay.
~ Cut down down daily expenses – less spent on travel, lunches and workwear
~ Ideal for maintaining a work life balance while still being part of a team

Location: Natwest. Belfast City Centre
Shifts: Full time – 40hrs per w e ek – hours worked between the hours of 07:00 and 23:00
Credit, Criminal, Sanctions and Fraud check will be completed. Perks at Work – Savings Discounts / Free Online Classes
– Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice
Cycle to Work Scheme
Eyecare support voucher
Holiday Purchase Scheme
Length of Service Awards
Workplace Pension
Refer-A-Friend earns up to £1,200 for you
Dedicated Employee Experience Progress – Here to support TP journey

You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay.

At first point of contact, provide outstanding customer service and help the organisation to achieve its goals.

Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs

Join us as a Customer Service Advisor

We’ll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times
You’ll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them
We’re looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience

In this role, you’ll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. Supporting the