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- Tasks: Provide outstanding customer service and educate clients on banking options.
- Company: Join a supportive team at Natwest in Belfast City Centre.
- Benefits: Save on commuting with flexible work arrangements and enjoy various perks.
- Why this job: Make a real difference in customers' financial journeys while maintaining work-life balance.
- Qualifications: Detail-oriented individuals with a passion for customer service.
- Other info: Opportunities for career growth and access to wellbeing resources.
The predicted salary is between 36000 - 60000 £ per year.
Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We are hiring Financial Services Contact Centre Agents to join our supportive, fast-paced customer service team.
Save on commuting costs with only 2 days in the office each week once you have successfully passed grad bay. Cut down daily expenses - less spent on travel, lunches and workwear. Ideal for maintaining a work-life balance while still being part of a team.
Various start dates from 5th January 2026 to 9th March 2026.
Location: Natwest, Belfast City Centre.
Shifts: Full time - 40 hours per week - hours worked between 07:00 and 23:00.
Credit, Criminal, Sanctions and Fraud check will be completed.
Perks at Work:
- Savings Discounts
- Free Online Classes
- Podcast
- Wellbeing Resources
- Webinars
- Access to GP’s, Mental Health Support, Financial Advice, Legal Advice
- Cycle to Work Scheme
- Eyecare support voucher
- Holiday Purchase Scheme
- Length of Service Awards
- Workplace Pension
- Refer-A-Friend earns up to £1,200 for you
- Dedicated Employee Experience Progress – Here to support TP journey
You will provide a proactive and reactive service to ensure that our customers meet all of their financial arrangements in line with their own financial goals. You will receive all the tools you need to do this role in your company-led training and time in Grad Bay.
At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs.
We’ll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times. You’ll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them.
We’re looking for a detail-oriented person to compliantly complete processes and procedures while providing each customer with a seamless experience. In this role, you’ll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services.
Customer Training Consultant in Comber employer: Teleperformance
Contact Detail:
Teleperformance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Training Consultant in Comber
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the hunt for a Customer Training Consultant role. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to customer service. We recommend role-playing with a friend to get comfortable with your responses and showcase your skills effectively.
✨Tip Number 3
Don’t forget to research Natwest and their values! Understanding their mission and how they support customers will help you tailor your answers during interviews and show that you’re genuinely interested in the role.
✨Tip Number 4
Apply through our website for the best chance of landing the job! It’s a straightforward process, and we’ll keep you updated every step of the way. Plus, you’ll be part of a supportive team right from the start!
We think you need these skills to ace Customer Training Consultant in Comber
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customer Training Consultant role. Highlight any relevant experience in customer service and training, and don’t forget to showcase your detail-oriented skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about helping customers achieve their financial goals and how your skills align with our values at StudySmarter.
Showcase Your Communication Skills: Since this role involves educating customers, it’s crucial to demonstrate your communication skills in your application. Use clear and concise language, and maybe even include examples of how you've successfully communicated complex information in the past.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at Teleperformance
✨Know the Company Inside Out
Before your interview, take some time to research Natwest and their values. Understand their approach to customer service and how they support their clients in achieving financial goals. This will not only show your interest but also help you align your answers with their mission.
✨Prepare for Customer Scenarios
Since the role involves providing outstanding customer service, think of examples from your past experiences where you successfully handled customer queries or complaints. Be ready to discuss how you educated customers on services and helped them make informed decisions.
✨Showcase Your Detail Orientation
As a detail-oriented person, be prepared to demonstrate how you ensure compliance with processes and procedures. You might want to share specific instances where your attention to detail made a difference in a customer’s experience or in your previous roles.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, the team culture, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
