At a Glance
- Tasks: Lead the recruitment journey for operational roles and attract top talent.
- Company: Join a dynamic team at Teleperformance in Glasgow with a hybrid work model.
- Benefits: Competitive salary up to £30K, flexible working, and career development opportunities.
- Other info: Fast-paced environment with opportunities for growth and social value initiatives.
- Why this job: Make a real impact by shaping recruitment strategies and enhancing candidate experiences.
- Qualifications: Experience in high-volume recruitment and strong stakeholder management skills required.
The predicted salary is between 30000 - 30000 € per year.
Location: Glasgow
Hybrid: 3 days in office
Salary: up to 30K DOE
As a Recruitment Business Partner, you’ll own the end-to-end recruitment journey for operational roles across your campaign area, ensuring Teleperformance is consistently seen as an employer of choice. You’ll play a critical role in attracting, engaging, and hiring large numbers of top-quality agents and support roles to support our fast-growing operations as well as driving social value sourcing initiatives. You’ll act as a trusted advisor and business partner, collaborating closely with stakeholders across Operations, HR, Training, and Workforce Management to deliver recruitment strategies that meet both business and client needs. Your focus: fast, efficient, and high-quality recruitment. You’ll support the growth and management of our offshore teams to ensure they work to the required standard. The role requires you to be on site a minimum of 3 days per week.
Key Responsibilities and Accountabilities:
- Lead the full lifecycle recruitment process for large-scale operational hires, from role briefing and sourcing to offer and onboarding.
- Partner with hiring managers to define role requirements and create strategies that attract large volumes of qualified candidates quickly.
- Source candidates proactively across multiple channels including job boards, social media, professional networks, schools, and referrals.
- Screen, interview when required, and assess candidates to ensure the right fit for each role, while maintaining efficiency to meet high-volume targets.
- Coordinate pre-employment checks (backgrounds, references, etc.) to ensure compliance and smooth onboarding for all.
- Maintain accurate recruitment data in the Applicant Tracking System (ATS) and provide regular reporting on recruitment metrics and KPIs.
- Build and maintain strong relationships with internal stakeholders and external recruitment partners to ensure recruitment goals are met.
- Deliver a world-class candidate experience, acting as a brand ambassador at every touchpoint.
- Continuously improve recruitment processes, tools, and strategies to drive efficiency, quality, and scalability.
- Be a partner to your segment of the business, support strategy and high-quality recruitment for your assigned clients.
- Support with offshore resource development and upskilling.
- Drive and grow our social value standing, providing insight and analysis to diversify pipelines and maintain good data.
What You’ll Bring – Essential Criteria:
- Proven experience delivering high-volume recruitment as the lead recruiter, in a BPO or fast-paced operational environment.
- Experience managing recruitment for operational roles at scale (agents, customer service, or call center positions).
- Experienced in leading a team of recruiters or recruitment administrators as part of a recruitment function.
- Experienced in recruiting social value candidates and/or working in social value employment.
- Strong stakeholder management and communication skills.
- Ability to operate in a fast-paced environment, managing competing priorities while maintaining quality.
- Knowledge of UK employment law and recruitment compliance practices is strongly preferred.
- Proficiency in ATS platforms (e.g., iCIMS, JobTrain, Taleo, SAP) and Microsoft Office tools.
- Excellent problem-solving, organisation, and time-management skills.
Recruitment Business Partner in Coatbridge employer: Teleperformance
Teleperformance is an exceptional employer, offering a dynamic work culture in Glasgow that prioritises employee growth and development. With a strong focus on high-quality recruitment and social value initiatives, employees are empowered to make a meaningful impact while enjoying a supportive environment that fosters collaboration and innovation. The hybrid working model allows for flexibility, ensuring a healthy work-life balance as you contribute to our fast-growing operations.
StudySmarter Expert Advice🤫
We think this is how you could land Recruitment Business Partner in Coatbridge
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. The more connections we make, the better our chances of landing that dream job.
✨Tip Number 2
Practice makes perfect! Before any interview, we should run through common questions and even do mock interviews with friends or family. This will help us feel more confident and articulate when it’s our turn to shine.
✨Tip Number 3
Show off your personality! When we’re in interviews, let our true selves shine through. Employers want to see who we are beyond our CVs, so don’t hesitate to share our passions and what makes us tick.
✨Tip Number 4
Apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can tailor our applications to fit the specific roles we’re interested in, making it easier for recruiters to see why we’re the perfect fit.
We think you need these skills to ace Recruitment Business Partner in Coatbridge
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Recruitment Business Partner role. Highlight your experience in high-volume recruitment and any specific achievements that align with the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about recruitment and how your skills match what we're looking for. Be sure to mention your experience with operational roles and stakeholder management.
Showcase Your Data Skills:Since maintaining accurate recruitment data is key, don’t forget to mention your proficiency with ATS platforms and any metrics you've improved in past roles. We love numbers that tell a story about your success!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Teleperformance
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Recruitment Business Partner. Familiarise yourself with the end-to-end recruitment process and be ready to discuss how you would attract and engage top-quality candidates for operational roles.
✨Showcase Your Stakeholder Management Skills
Since this role involves collaborating with various stakeholders, prepare examples of how you've successfully partnered with hiring managers or other departments in the past. Highlight your communication skills and how you’ve built strong relationships to meet recruitment goals.
✨Demonstrate Your Proactive Sourcing Techniques
Be ready to talk about the different channels you use for sourcing candidates. Whether it’s job boards, social media, or referrals, share specific strategies that have worked for you in high-volume recruitment scenarios.
✨Emphasise Your Commitment to Candidate Experience
As a brand ambassador, it’s crucial to deliver a world-class candidate experience. Prepare to discuss how you ensure candidates feel valued throughout the recruitment process and how you handle feedback to continuously improve their experience.
