Teleperformance is hiring a Customer Expert in Glasgow to handle inbound calls for Nationwide bank. You will join a 40-hour-per-week, full-time team at the Glasgow Cuprum Building, working shifts 8:00–20:00. Start date 26 October 2026.
A background check is part of the process; time off within 8 weeks is not permitted. Role involves investigations into Economic Crime, supporting customers and internal teams via phone, and documenting decisions with risk-based judgement.
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Economic Crime Investigator - Inbound Banking Support in Coatbridge employer: Teleperformance
At Teleperformance, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises employee well-being and development. As a Customer Service Representative working from home in Scotland, you'll enjoy flexible shifts, comprehensive training, and a range of benefits including a generous holiday allowance, wellness programmes, and opportunities for career progression, all while making a meaningful impact on the lives of residents navigating Scotland's transport systems.
