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- Tasks: Provide remote British Sign Language interpretation for effective communication.
- Company: Join a supportive team dedicated to bridging communication gaps.
- Benefits: Earn £43.96 per hour, with flexible hours and potential bonuses.
- Why this job: Make a real difference in people's lives while working from home.
- Qualifications: Level 6 NVQ in BSL and interpreting experience required.
- Other info: Enjoy a dynamic work environment with opportunities for professional growth.
The predicted salary is between 91936 - 91936 £ per year.
British Sign Language (BSL) Interpreters required!
Start date: May/June 2026
Location: Work from home
Salary: £43.96 P/H £91,436 P/A
Bonus: Bonus up to 10%
Shifts: 40 hours per week – (part time hours can be considered)
Operational hours: 8am - 8pm Monday to Sunday
Qualifications required:
- Level 6 NVQ Certificate in British Sign Language
- Level 6 NVQ Diploma in Sign Language Interpreting
Role Overview
We are seeking qualified and professional British Sign Language (BSL) Translators/Interpreters to join a remote team supporting communication between deaf and hearing individuals. This is a work-from-home opportunity offering flexible hours and competitive pay.
Successful candidates will provide accurate and clear interpretation between spoken English and British Sign Language, helping ensure effective communication in a variety of settings. Interpreters will work remotely and may support scheduled or on-demand interpreting sessions.
Essential Duties and Responsibilities include the following:
- Provide effective Video Remote Interpreting
- Support and model the company's mission and values
- Provide excellent customer service while maintaining a respectful and professional attitude with customers and colleagues
- Always exhibit professional behaviour including punctuality and preparedness for shifts, respectful and collaborative interaction with colleagues and supervisors and timely and accurate record keeping
- Demonstrate the ability to adapt quickly to new and changing technologies
- Multitask between interpreting effectively and utilizing calls
- Participate in company sponsored training for Professional Development
- Exhibit the ability to meet performance expectations with minimal supervision
- Possess the ability to work effectively in a fast paced, dynamic environment
- Demonstrate strong interpersonal skills in all settings
Minimum Qualification Requirements:
- Level 6 NVQ Certificate in British Sign Language
- Level 6 NVQ Diploma in Sign Language Interpreting
- Technical knowledge for interpreting IT/Customer Support calls
- Able to provide accurate interpretation
- Good understanding of Deaf culture
- Three to five years’ experience in interpreting (working experience in a professional BSL interpretation support role)
ESSENTIAL COMPETENCIES
- Empathy and Understanding: Showing genuine care and empathy is essential. Customers who feel understood are more likely to trust and respond positively to guidance or resolutions.
- Clarity and Professionalism: Communicating clearly and accurately, whether on the phone or by email, can make a significant difference. This includes explaining options or next steps in straightforward language, avoiding jargon, and being patient with customer questions.
- Consistency and Reliability: Establishing a clear and supportive response that remains consistent across all interactions can reassure customers, especially in sensitive cases where they need to feel valued and secure.
- Listening Skills: Often, these customers may need to share more details than usual to feel understood. Actively listening, without rushing, helps in accurately addressing their concerns and identifying suitable solutions.
- Organisational skills: You will have excellent attention to detail, time keeping along with strong planning and scheduling abilities.
- Follow-Up and Resolution: For sensitive or brand-related cases, timely follow-up shows commitment and reinforces trust, especially if additional steps are needed to resolve an issue fully.
British Sign Language (BSL) Interpreter - Work from home (Clevedon) employer: Teleperformance
Contact Detail:
Teleperformance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land British Sign Language (BSL) Interpreter - Work from home (Clevedon)
✨Tip Number 1
Network like a pro! Reach out to fellow BSL interpreters and professionals in the field. Join online forums or social media groups where you can share experiences, tips, and even job leads. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Practice your skills regularly! Whether it's through mock interpreting sessions or volunteering, keeping your skills sharp is key. Plus, it shows potential employers that you're committed to your craft. We recommend setting aside time each week to hone those interpreting abilities.
✨Tip Number 3
Prepare for interviews by researching the company and its values. Understand their mission and how you can contribute as a BSL interpreter. We want you to shine in those interviews, so think about how your experience aligns with their needs and be ready to share specific examples.
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application noticed. Make sure to tailor your CV and cover letter to highlight your relevant experience and qualifications. We’re here to help you land that dream job, so don’t hesitate to reach out if you need any tips!
We think you need these skills to ace British Sign Language (BSL) Interpreter - Work from home (Clevedon)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the BSL Interpreter role. Highlight your qualifications, like the Level 6 NVQ Certificate in British Sign Language, and any relevant experience you have. We want to see how you fit into our team!
Showcase Your Skills: In your application, don’t just list your qualifications—show us how you’ve used them! Share examples of your interpreting experience and how you've effectively communicated in various settings. This helps us understand your practical skills.
Be Professional and Clear: When writing your application, keep it professional but also clear and straightforward. Avoid jargon and make sure your communication reflects the clarity we value in our interpreters. Remember, first impressions count!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role right there!
How to prepare for a job interview at Teleperformance
✨Know Your BSL Inside Out
Make sure you brush up on your British Sign Language skills before the interview. Familiarise yourself with common interpreting scenarios and practice conveying messages clearly and accurately. This will not only boost your confidence but also demonstrate your commitment to the role.
✨Showcase Your Empathy
During the interview, highlight your ability to empathise with both deaf and hearing individuals. Share examples of how you've successfully navigated sensitive situations in the past. This will show that you understand the importance of building trust and rapport in your interpreting work.
✨Demonstrate Your Tech Savvy
Since this is a remote position, be prepared to discuss your experience with video remote interpreting technology. Mention any specific tools or platforms you've used and how you've adapted to new technologies in the past. This will reassure them that you're ready for the fast-paced, dynamic environment they offer.
✨Prepare Questions About Company Culture
Before the interview, think of thoughtful questions about the company's mission and values. This shows that you're genuinely interested in their culture and how you can contribute. It also gives you a chance to assess if their values align with yours, which is crucial for a successful working relationship.