At a Glance
- Tasks: Manage data privacy compliance and work with teams to meet legal standards.
- Company: Join a leading global BPO with a passion for customer experience.
- Benefits: Hybrid work, competitive salary, and opportunities for professional growth.
- Other info: Dynamic environment with opportunities across multiple locations worldwide.
- Why this job: Develop your skills in data privacy while making a real impact.
- Qualifications: Experience in risk, compliance, or privacy; strong communication and analytical skills.
The predicted salary is between 80000 - 90000 £ per year.
UK Hybrid with some travel to UK Offices. Full time 37.5 Hours per week.
We have an opening for an additional role within our UK Privacy Risk and Compliance team. Reporting into the Data Privacy Director, this role is a great opportunity for a dynamic and passionate person to grow or further develop data privacy (GDPR/DPA) skills in a leading BPO, working with clients and internal departments to meet legislative requirements through best practice data privacy and compliance standards and controls.
Responsibilities:
- Application and ongoing maintenance of the TP Control based framework for corporate data privacy, Governance and compliance for the UK and Ireland, including but not limited to:
- Privacy Notices
- Record of Processing
- Consent
- Control monitoring, evidencing, upload and reporting
- Regulator POC
- Monitoring applicable laws and regulations and horizon scanning
- Record Retention
- Training monitoring
- DSAR
- Incident Management
- Contract review
- Vendor Due Diligence (oversight)
- Risk identification and mitigation
- Anti Money Laundering
- Government Demands
- Attending and supporting client bids and client due diligence (audits)
Skills and Experience:
Essential:
- Fluent in English.
- Integrity and commitment / self-driven.
- Excellent communication skills.
- Assertiveness.
- Ability to engage and work well at all levels in the organisation.
- Previous work experience in either risk, compliance or privacy.
- Strong analytical skills and the ability to apply critical thinking skills to a given problem or project.
- Strong influencing skills are a necessity for this position as you will be working with multiple functions within the country and region to ensure delivery of the global privacy, risk and compliance program objectives.
- Stakeholder Management.
- Natural curiosity.
- The ability to prioritise what is important with regards to data protection risk to mitigate those risks in a timely manner.
Preferred/nice to have:
- Working knowledge of Data Privacy Regulations with a recognised certification or the ability to gain a recognised Certification within the first 6 months in the position.
- Ideally has a working knowledge of Anti Money Laundering legislation and application.
Who are we?
While you may not have heard of us, it’s likely you will have spoken to us at some point. We have sites in over 50 countries and we talk to customers in more than 66 different languages and dialects on behalf of major international companies. We’re really proud to say we are the biggest in the world. Impressive, right? In the UK we operate out of multiple locations and provide a diverse range of contact centre solutions. You could call us experts in the call centre services industry...it’s what we call ourselves.
Whether you’re working in one of our locations, or from a clients’ own centre or even based in one of our International contact centres, Teleperformance can really offer you a world of opportunities.
Our passion is what led us to achieve the number 1 spot in our market and it is also what helps our clients to achieve what once may have seemed impossible; delivering outstanding customer experience at every single opportunity. This is only possible because our people are transforming passion into excellence.
So why wouldn’t you want to join us?
Data Privacy Governance and Compliance Officer in Chippenham employer: Teleperformance
Teleperformance is an exceptional employer that fosters a dynamic work culture, offering employees the chance to develop their data privacy skills in a leading BPO environment. With a commitment to integrity and excellence, we provide robust training and growth opportunities, ensuring our team members thrive while contributing to meaningful projects that impact clients globally. Our hybrid working model, combined with the chance to engage with diverse teams across the UK, makes Teleperformance a unique and rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Data Privacy Governance and Compliance Officer in Chippenham
✨Join Compliance Communities
Get involved in compliance and risk communities — both online and offline. Look for forums, LinkedIn groups, or even local meetups where compliance pros hang out. You never know who might drop a job opportunity your way!
✨Attend Industry Conferences
Keep an eye out for compliance and risk management conferences and workshops in your area. These events are a goldmine for networking, and they often have job boards or recruiters on-site looking for new talent. Plus, it’s a chance to learn what's trending in the field.
✨Leverage Your University Career Services
If you’ve recently graduated or are still studying, head over to your university's career services. Many companies, including those in compliance, actively recruit fresh talent through these services, so make sure you tap into that resource.
✨Showcase Your Knowledge Online
Start writing articles or blog posts about compliance topics that interest you. Share them on platforms like LinkedIn to demonstrate your knowledge and passion. This not only builds your presence in the field but can also catch the attention of companies like Teleperformance looking for candidates who are engaged and informed.
We think you need these skills to ace Data Privacy Governance and Compliance Officer in Chippenham
Some tips for your application 🫡
Show Your Understanding of Compliance:In the compliance-risk field, it's super important to showcase your understanding of regulations and risk management frameworks. Highlight any relevant coursework, certifications (like ICA or AML), or even projects that demonstrate your knowledge and commitment to this area. We want to see how you can navigate this complex landscape!
Quantify Your Achievements:When detailing your experience, try to quantify your achievements. For example, if you've previously worked on a project that improved compliance metrics or reduced risk exposure, give us the numbers! This data-driven approach really stands out to hiring managers in compliance-risk roles.
Tailor Your CV to Reflect Relevant Skills:Make sure your CV highlights skills that are particularly relevant to compliance, like attention to detail, analytical thinking, and report writing. Ensure these are easy to spot – consider using bullet points to break down your responsibilities and achievements for maximum impact!
Craft a Motivating Cover Letter:In your cover letter, let us know why you’re excited about the compliance-risk role at Teleperformance. Share what motivates you about compliance, and how you believe you can contribute to our mission. This is your chance to showcase not only your skills but also your passion for this important field!
How to prepare for a job interview at Teleperformance
✨Master the Regulations
Brush up on key compliance regulations relevant to the industry you're applying to. Familiarising yourself with specific laws and frameworks used in your field will give you an edge during technical questions. Show that you’re not just aware of them but can also apply them—think real-life scenarios!
✨Show Your Analytical Skills
Compliance roles really focus on analytical skills, so be prepared for case studies or situational questions during the interview. We've got to demonstrate how we approach risk assessments or compliance audits, possibly drawing on examples from past experiences or university projects. Bring some thoughtful case scenarios to discuss!
✨Know Your Tools
Get comfortable with commonly used compliance software and tools. Familiarity with platforms like RSA or MetricStream can really impress during your interview, as it shows you're ready to hit the ground running. If you’ve had any experience with them, make sure to highlight that!
✨Align with Company Culture
Since it's a full-time position, show your long-term commitment and interest in the company’s mission and values. Dive into how your ethics and professional philosophy align with Teleperformance’s stance on compliance. A shared vision can really resonate with interviewers looking for fit as much as skill!
