Teleperformance in Glasgow city centre is seeking a Team Leader to manage and coach a team delivering exceptional customer service. This permanent, on-site role requires full-time hours with flexible coverage across 7am–9pm, Monday to Saturday, and 10am–5pm on Sunday.
The position offers a salary of £27,500 per year, with a focus on driving performance and customer experience. You will lead efforts to maintain a positive team culture, manage attendance and performance, and ensure adherence to
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Team Leader, Customer Experience Coach (Onsite Glasgow) in Carluke employer: Teleperformance
At Teleperformance, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises employee well-being and development. As a Customer Service Representative working from home in Scotland, you'll enjoy flexible shifts, comprehensive training, and a range of benefits including a generous holiday allowance, wellness programmes, and opportunities for career progression, all while making a meaningful impact on the lives of residents navigating Scotland's transport systems.
