At a Glance
- Tasks: Provide remote British Sign Language interpretation for effective communication.
- Company: Join a supportive and innovative team at Teleperformance.
- Benefits: Earn £43.96 per hour, enjoy flexible hours, and access great perks.
- Other info: Work from home with opportunities for professional development and career growth.
- Why this job: Make a real difference by bridging communication gaps for the deaf community.
- Qualifications: Must have Level 6 NVQ in BSL and interpreting experience.
The predicted salary is between 91936 - 91936 € per year.
British Sign Language (BSL) Interpreters required!
Start date: May/June 2026
Location: Work from home
Salary: £43.96 P/H (40 hours @£91,436, 20 hours @£45,718)
Bonus: Bonus up to 10%
Shifts: 40 hour and 20 hour permanent contracts available
Operational hours: 8am - 10pm Monday to Sunday
Qualifications required:
- Level 6 NVQ Certificate in British Sign Language
- Level 6 NVQ Diploma in Sign Language Interpreting
Role Overview
We are seeking qualified and professional British Sign Language (BSL) Translators/Interpreters to join a remote team supporting communication between deaf and hearing individuals. This is a work-from-home opportunity offering flexible hours and competitive pay.
Successful candidates will provide accurate and clear interpretation between spoken English and British Sign Language, helping ensure effective communication in a variety of settings. Interpreters will work remotely and may support scheduled or on-demand interpreting sessions.
Essential Duties and Responsibilities include the following:
- Provide effective Video Remote Interpreting
- Support and model the company's mission and values
- Provide excellent customer service while maintaining a respectful and professional attitude with customers and colleagues
- Always exhibit professional behaviour including punctuality and preparedness for shifts, respectful and collaborative interaction with colleagues and supervisors and timely and accurate record keeping
- Demonstrate the ability to adapt quickly to new and changing technologies
- Multitask between interpreting effectively and utilizing calls
- Participate in company sponsored training for Professional Development
- Exhibit the ability to meet performance expectations with minimal supervision
- Possess the ability to work effectively in a fast paced, dynamic environment
- Demonstrate strong interpersonal skills in all settings
Minimum Qualification Requirements:
- Level 6 NVQ Certificate in British Sign Language
- Level 6 NVQ Diploma in Sign Language Interpreting
- Technical knowledge for interpreting IT/Customer Support calls
- Able to provide accurate interpretation
- Good understanding of Deaf culture
- Three to five years’ experience in interpreting (working experience in a professional BSL interpretation support role)
ESSENTIAL COMPETENCIES
- Empathy and Understanding: Showing genuine care and empathy is essential. Customers who feel understood are more likely to trust and respond positively to guidance or resolutions.
- Clarity and Professionalism: Communicating clearly and accurately, whether on the phone or by email, can make a significant difference.
- Consistency and Reliability: Establishing a clear and supportive response that remains consistent across all interactions can reassure customers.
- Listening Skills: Actively listening, without rushing, helps in accurately addressing their concerns and identifying suitable solutions.
- Organisational skills: You will have excellent attention to detail, time keeping along with strong planning and scheduling abilities.
- Follow-Up and Resolution: Timely follow-up shows commitment and reinforces trust.
What you get from us:
- Perks at Work – Savings Discounts / Free Online Resources / Wellbeing Resources / Webinars / Access to GP’s, Mental Health Support, Financial Advice, Legal Advice
- Critical Illness – up to £10,000
- Cycle to Work Scheme
- Eyecare support voucher
- Holiday Purchase Scheme
- Length of Service Awards
- Workplace Pension
- Monthly Inspire Awards – For the best of the best
- Refer-A-Friend earns up to £1,200 for you
- Monthly Wellbeing Webinars
- Dedicated Employee Experience Progress – Here to support your journey
The other important stuff:
The role requires that you are vetted to Baseline Personnel Screening Standard (BPSS). If your application is successful, you will be asked to provide documents/evidence to allow us to perform the necessary checks.
Disclaimer: Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels. Your security is our priority.
British Sign Language (BSL) Interpreter - Work from home - Remote in Cardiff employer: Teleperformance
At Teleperformance, we pride ourselves on being an exceptional employer, offering a supportive and flexible work-from-home environment for British Sign Language (BSL) Interpreters. Our commitment to employee well-being is reflected in our comprehensive benefits package, including mental health support, professional development opportunities, and a culture that values empathy and collaboration. Join us to make a meaningful impact while enjoying competitive pay and the chance to grow within a dynamic team dedicated to fostering effective communication.
StudySmarter Expert Advice🤫
We think this is how you could land British Sign Language (BSL) Interpreter - Work from home - Remote in Cardiff
✨Tip Number 1
Network like a pro! Reach out to fellow BSL interpreters and join relevant online communities. You never know when a connection might lead to your next opportunity.
✨Tip Number 2
Practice your pitch! Be ready to explain your skills and experience in a clear, engaging way. This will help you stand out during interviews or networking events.
✨Tip Number 3
Stay updated on industry trends! Follow BSL-related news and developments to show potential employers that you're passionate and knowledgeable about your field.
✨Tip Number 4
Apply through our website! We make it easy for you to find the right role. Plus, you’ll get access to exclusive resources and support to help you land that dream job.
We think you need these skills to ace British Sign Language (BSL) Interpreter - Work from home - Remote in Cardiff
Some tips for your application 🫡
Show Off Your Qualifications:Make sure to highlight your Level 6 NVQ Certificate in British Sign Language and Diploma in Sign Language Interpreting right at the start. We want to see that you’ve got the skills we need, so don’t be shy about showcasing them!
Tailor Your Application:Take a moment to read through the job description and align your experience with what we’re looking for. Mention any relevant interpreting experience and how it relates to the role. This shows us you’re genuinely interested and have done your homework!
Be Professional Yet Personable:While we love a professional tone, don’t forget to let your personality shine through! Use clear language and be friendly in your writing. We’re looking for someone who can connect with others, so show us you can do that from the get-go.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the easiest way for us to keep track of your application and ensures you’re considered for the role. Plus, it’s super straightforward – just follow the prompts!
How to prepare for a job interview at Teleperformance
✨Know Your BSL Inside Out
Make sure you brush up on your British Sign Language skills before the interview. Be prepared to demonstrate your interpreting abilities, as they might ask you to interpret a short passage or engage in a mock scenario. This will show your confidence and proficiency.
✨Understand Deaf Culture
Familiarise yourself with Deaf culture and community norms. During the interview, be ready to discuss how you can support effective communication and respect cultural nuances. This shows that you’re not just skilled in BSL but also empathetic and culturally aware.
✨Showcase Your Tech Savvy
Since this is a remote role, highlight your comfort with technology. Be prepared to discuss any relevant software or tools you’ve used for video remote interpreting. Mentioning your adaptability to new tech will impress them, especially in a fast-paced environment.
✨Prepare Questions to Ask
Have a few thoughtful questions ready to ask at the end of the interview. This could be about their training programmes or how they support interpreters in their roles. It shows your genuine interest in the position and helps you assess if it’s the right fit for you.
