Hybrid Banking Customer Advisor in Caernarfon

Hybrid Banking Customer Advisor in Caernarfon

Caernarfon Full-Time 27976 - 27976 £ / year (est.) Home office (partial)
Teleperformance

At a Glance

  • Tasks: Provide outstanding customer service and assist with banking needs in a hybrid model.
  • Company: Join Teleperformance, a leader in customer service with a supportive culture.
  • Benefits: Enjoy a competitive salary, employee perks, and flexible working arrangements.
  • Other info: Permanent position with opportunities for growth and development.
  • Why this job: Make a difference in customers' lives while enjoying a great work-life balance.
  • Qualifications: Excellent communication skills and experience in a regulatory environment.

The predicted salary is between 27976 - 27976 £ per year.

Teleperformance is offering a permanent Customer Service position in Caernarfon. The role involves a hybrid working model, requiring only 2 days in the office weekly, while providing outstanding service to customers and assisting them with banking needs.

The ideal candidate will have excellent communication skills and a background in a regulatory environment.

The position offers a competitive salary of up to £27,976 per year along with a range of employee perks and benefits.

Hybrid Banking Customer Advisor in Caernarfon employer: Teleperformance

Teleperformance is an exceptional employer, offering a dynamic work environment in Caernarfon that promotes a healthy work-life balance through its hybrid working model. Employees benefit from competitive salaries, comprehensive perks, and opportunities for professional growth, all while being part of a supportive team dedicated to delivering outstanding customer service in the banking sector.

Teleperformance

Contact Details:

Teleperformance Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Hybrid Banking Customer Advisor in Caernarfon

Tip Number 1

Network like a pro! Reach out to current or former employees at Teleperformance on LinkedIn. A friendly chat can give us insider info and maybe even a referral!

Tip Number 2

Prepare for the interview by practising common customer service scenarios. We want to show how we can handle tricky situations with ease, especially in a hybrid banking environment.

Tip Number 3

Research Teleperformance’s values and culture. When we align our answers with what they stand for, it shows we’re not just looking for any job, but we genuinely want to be part of their team.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed and we can keep track of our progress easily.

We think you need these skills to ace Hybrid Banking Customer Advisor in Caernarfon

Customer Service Skills
Communication Skills
Regulatory Knowledge
Problem-Solving Skills
Adaptability
Time Management
Teamwork

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights your communication skills and any experience in a regulatory environment. We want to see how your background aligns with the role of a Hybrid Banking Customer Advisor!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about customer service and how you can contribute to our team at Teleperformance. Keep it engaging and personal!

Showcase Relevant Experience:When filling out your application, don’t forget to mention any previous roles that involved customer service or banking. We love seeing how your past experiences can benefit us in this position.

Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to review your application and get back to you quickly!

How to prepare for a job interview at Teleperformance

Know Your Banking Basics

Brush up on your banking knowledge and regulations. Familiarise yourself with common banking terms and practices, as well as any recent changes in the industry. This will help you answer questions confidently and show that you're serious about the role.

Show Off Your Communication Skills

Since excellent communication is key for this position, practice articulating your thoughts clearly. Consider doing mock interviews with a friend or family member to refine your responses and ensure you can convey your ideas effectively.

Emphasise Your Customer Service Experience

Prepare examples from your past roles where you provided outstanding customer service. Highlight specific situations where you resolved issues or went above and beyond for customers, as this will demonstrate your suitability for the role.

Ask Insightful Questions

At the end of the interview, have a few thoughtful questions ready to ask the interviewer. This shows your interest in the company and the role, and it gives you a chance to learn more about the team dynamics and expectations.