At a Glance
- Tasks: Lead multi-site teams and manage client relationships for a luxury retail account.
- Company: Join Teleperformance, a leader in customer experience management.
- Benefits: Hybrid work model, dynamic environment, and opportunities for international travel.
- Other info: Exciting career growth opportunities in a fast-paced industry.
- Why this job: Make an impact in luxury retail while developing your leadership skills.
- Qualifications: Proven leadership in contact centres and strong stakeholder management skills.
The predicted salary is between 50000 - 65000 £ per year.
Teleperformance is seeking a Service Delivery Manager to oversee a key luxury retail client account across the UK. This hybrid role involves leading multi-site teams, ensuring operational performance, and managing client relationships.
The ideal candidate will have proven leadership experience in contact centres, strong stakeholder management skills, and a commitment to driving operational excellence. The role may involve quarterly international travel and offers a dynamic work environment.
Global Service Delivery Manager - Luxury Retail (Hybrid/WFH) in Bristol employer: Teleperformance
Teleperformance is an exceptional employer that champions a dynamic work culture, offering flexibility through hybrid and remote working options. With a strong focus on employee growth, we provide comprehensive training and development opportunities, ensuring our team members thrive in their roles while managing prestigious luxury retail accounts across the UK. Join us to be part of a collaborative environment where your leadership skills can shine and make a meaningful impact.
