At a Glance
- Tasks: Provide remote British Sign Language interpretation for effective communication.
- Company: Join a supportive team dedicated to bridging communication gaps.
- Benefits: Earn £43.96 per hour, with flexible hours and potential bonuses.
- Why this job: Make a real difference in people's lives while working from home.
- Qualifications: Must have Level 6 NVQ in BSL and interpreting experience.
- Other info: Enjoy a dynamic work environment with opportunities for professional growth.
The predicted salary is between 91936 - 91936 £ per year.
British Sign Language (BSL) Interpreters required!
Start date: May/June 2026
Location: Work from home
Salary: £43.96 P/H £91,436 P/A
Bonus: Bonus up to 10%
Shifts: 40 hours per week – (part time hours can be considered)
Operational hours: 8am - 8pm Monday to Sunday
Qualifications required:
- Level 6 NVQ Certificate in British Sign Language
- Level 6 NVQ Diploma in Sign Language Interpreting
Role Overview
We are seeking qualified and professional British Sign Language (BSL) Translators/Interpreters to join a remote team supporting communication between deaf and hearing individuals. This is a work-from-home opportunity offering flexible hours and competitive pay.
Successful candidates will provide accurate and clear interpretation between spoken English and British Sign Language, helping ensure effective communication in a variety of settings. Interpreters will work remotely and may support scheduled or on-demand interpreting sessions.
Essential Duties and Responsibilities include the following:
- Provide effective Video Remote Interpreting
- Support and model the company's mission and values
- Provide excellent customer service while maintaining a respectful and professional attitude with customers and colleagues
- Always exhibit professional behaviour including punctuality and preparedness for shifts, respectful and collaborative interaction with colleagues and supervisors and timely and accurate record keeping
- Demonstrate the ability to adapt quickly to new and changing technologies
- Multitask between interpreting effectively and utilizing calls
- Participate in company sponsored training for Professional Development
- Exhibit the ability to meet performance expectations with minimal supervision
- Possess the ability to work effectively in a fast paced, dynamic environment
- Demonstrate strong interpersonal skills in all settings
Minimum Qualification Requirements:
- Level 6 NVQ Certificate in British Sign Language
- Level 6 NVQ Diploma in Sign Language Interpreting
- Technical knowledge for interpreting IT/Customer Support calls
- Able to provide accurate interpretation
- Good understanding of Deaf culture
- Three to five years’ experience in interpreting (working experience in a professional BSL interpretation support role)
ESSENTIAL COMPETENCIES
- Empathy and Understanding: Showing genuine care and empathy is essential. Customers who feel understood are more likely to trust and respond positively to guidance or resolutions.
- Clarity and Professionalism: Communicating clearly and accurately, whether on the phone or by email, can make a significant difference. This includes explaining options or next steps in straightforward language, avoiding jargon, and being patient with customer questions.
- Consistency and Reliability: Establishing a clear and supportive response that remains consistent across all interactions can reassure customers, especially in sensitive cases where they need to feel valued and secure.
- Listening Skills: Often, these customers may need to share more details than usual to feel understood. Actively listening, without rushing, helps in accurately addressing their concerns and identifying suitable solutions.
- Organisational skills: You will have excellent attention to detail, time keeping along with strong planning and scheduling abilities.
- Follow-Up and Resolution: For sensitive or brand-related cases, timely follow-up shows commitment and reinforces trust, especially if additional steps are needed to resolve an issue fully.
British Sign Language (BSL) Interpreter - Work from home (Bristol) employer: Teleperformance
Contact Detail:
Teleperformance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land British Sign Language (BSL) Interpreter - Work from home (Bristol)
✨Tip Number 1
Network like a pro! Reach out to fellow BSL interpreters and professionals in the field. Join online forums or social media groups where you can connect, share experiences, and even find job leads.
✨Tip Number 2
Practice your skills! Before interviews, brush up on your interpreting techniques and stay updated on the latest technologies. This will not only boost your confidence but also show potential employers that you're committed to professional development.
✨Tip Number 3
Be ready for video interviews! Since this role is remote, make sure you're comfortable with video calls. Test your tech beforehand, and create a distraction-free environment to showcase your professionalism.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are passionate about BSL interpreting. It shows initiative and gives us a chance to see your enthusiasm right from the start.
We think you need these skills to ace British Sign Language (BSL) Interpreter - Work from home (Bristol)
Some tips for your application 🫡
Show Off Your Qualifications: Make sure to highlight your Level 6 NVQ Certificate in British Sign Language and Diploma in Sign Language Interpreting. We want to see how your qualifications make you the perfect fit for this role!
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to reflect the skills and experiences that match our job description. We love seeing how you connect your background to what we do.
Be Professional and Clear: When writing your application, keep it professional yet friendly. Use clear language and avoid jargon. Remember, clarity is key, especially since communication is at the heart of what we do!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Teleperformance
✨Know Your BSL Inside Out
Make sure you brush up on your British Sign Language skills before the interview. Familiarise yourself with common interpreting scenarios and practice conveying messages clearly and accurately. This will not only boost your confidence but also demonstrate your commitment to the role.
✨Showcase Your Empathy
During the interview, highlight your ability to empathise with both deaf and hearing individuals. Share examples of how you've successfully navigated sensitive situations in the past. This will show that you understand the importance of building trust and rapport in your interpreting work.
✨Demonstrate Your Tech Savvy
Since this is a remote position, be prepared to discuss your experience with video remote interpreting technology. Mention any specific tools or platforms you've used and how you adapt to new technologies quickly. This will reassure them that you're ready for the demands of the job.
✨Prepare Questions About Company Culture
Research the company's mission and values, and come prepared with questions about their culture. This shows that you're genuinely interested in being part of their team and aligns with their emphasis on professionalism and collaboration. It’s a great way to engage with the interviewer and leave a positive impression.