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For Companies At a Glance
- Tasks: Provide exceptional customer service and educate clients on banking options.
- Company: Leading customer service provider in Belfast with a focus on client satisfaction.
- Benefits: Competitive salary, hybrid work model, and various perks for a healthy work-life balance.
- Why this job: Join a dynamic team and make a real difference in clients' financial journeys.
- Qualifications: Prior customer service experience and excellent communication skills.
- Other info: Great opportunity for personal growth in a supportive environment.
The predicted salary is between 30000 - 42000 £ per year.
A leading customer service provider in Belfast is seeking a Financial Services Contact Centre Agent. This role involves providing exceptional customer service to help clients with their financial needs.
Ideal candidates will have:
- Prior customer service experience
- Excellent communication skills
- The ability to educate customers about banking options
The position offers a competitive salary, hybrid work model, and various perks, ensuring a healthy work-life balance.
Hybrid Financial Services Customer Advisor in Belfast employer: Teleperformance
Contact Detail:
Teleperformance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Financial Services Customer Advisor in Belfast
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial services sector and let them know you're on the hunt for a role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for customer service roles and practice your responses. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your skills effectively.
✨Tip Number 3
Show off your personality! When you get the chance to meet potential employers, be yourself and let your passion for customer service shine through. Remember, they’re looking for someone who fits into their team culture as much as they are for skills.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications all in one place!
We think you need these skills to ace Hybrid Financial Services Customer Advisor in Belfast
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant financial knowledge. We want to see how your skills match the role, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about helping customers with their financial needs and how your communication skills can make a difference. We love a personal touch!
Showcase Your Communication Skills: Since this role involves educating customers about banking options, it’s crucial to demonstrate your excellent communication skills. Use clear and concise language in your application to reflect how you’d interact with clients.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be one step closer to joining our fantastic team in Belfast!
How to prepare for a job interview at Teleperformance
✨Know Your Financial Services
Brush up on your knowledge of financial products and services. Understand the basics of banking options, as you'll need to educate customers effectively. Being well-versed in these topics will show your potential employer that you're ready to assist clients confidently.
✨Showcase Your Customer Service Skills
Prepare examples from your previous roles where you provided exceptional customer service. Think about specific situations where you resolved issues or went above and beyond for a client. This will demonstrate your ability to handle customer inquiries in a financial context.
✨Practice Your Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly and concisely. You might want to do mock interviews with friends or family, focusing on how you explain complex financial concepts in simple terms.
✨Emphasise Work-Life Balance
The job offers a hybrid work model, so be prepared to discuss how you manage your time and maintain a healthy work-life balance. Share any strategies you have for staying productive while working remotely, as this will align with the company's values.
