Looking for a permanent Customer Service role in Belfast? Want to work in a team that celebrates achievement, big or small?If so, we want to hear from you today! Click apply, complete our online assessment and someone from our award winning Recruitment team will be in touch to discuss our opportunities! Why work with us?HYBRID working options - save on commuting costs with only 2 day’s in the office each week. We invest in training and give you all the tools you need to succeedWork with experienced, supportive colleagues in a fast paced environment where all ideas matterWe’re committed to creating an inclusive, diverse working environment where everyone is valued and appreciated DetailsStart date: 11th Jan 2027Location: Belfast City CentreShifts: Part time - 20hrs per week - Monday: 09:30 – 13:45, Tuesday: 09:30 – 13:45, Wednesday: Off, Thursday: 09:30 – 13:45, Friday: 09:30 – 13:45, Saturday: Off, Sunday: 09:30 – 13:45Training: Part‑time training for 6 weeksProbity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history Please be advised that you will have to complete a face to face interview via teams Firstly, what you get from us! Perks at Work – Savings Discounts / Free Online ClassesHelp@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal AdviceCritical Illness – up to £10,000Cycle to Work SchemeEyecare support voucherHoliday Purchase SchemeLength of Service AwardsWorkplace PensionMonthly Inspire Awards – For the best of the bestRefer-A-Friend earns up to £1,200 for youMonthly Wellbeing WebinarsDedicated Employee Experience Progress – Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key ResponsibilitiesAt first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We’ll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You’ll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We’re looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you’ll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You’ll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting th
Customer Service Specialist - Belfast - Part Time (Belfast) employer: Teleperformance
At Teleperformance, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises employee well-being and development. As a Customer Service Representative working from home in Scotland, you'll enjoy flexible shifts, comprehensive training, and a range of benefits including a generous holiday allowance, wellness programmes, and opportunities for career progression, all while making a meaningful impact on the lives of residents navigating Scotland's transport systems.
