Teleperformance in Glasgow city centre is seeking a proactive Team Leader to guide a busy customer service team. The role focuses on coaching, performance management and delivering a simply brilliant customer experience.
Starting 26th October 2026, the on-site, permanent position requires full-time hours across 7am–9pm Monday to Saturday and 10am–5pm Sunday. You will drive engagement, handle processes, and ensure targets are met while maintaining a positive team culture.
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Team Leader: Elevate Customer Experience in Beith employer: Teleperformance
At Teleperformance, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises employee well-being and development. As a Customer Service Representative working from home in Scotland, you'll enjoy flexible shifts, comprehensive training, and a range of benefits including a generous holiday allowance, wellness programmes, and opportunities for career progression, all while making a meaningful impact on the lives of residents navigating Scotland's transport systems.
