At a Glance
- Tasks: Lead a team, drive performance, and ensure client satisfaction in a fast-paced environment.
- Company: Join Teleperformance, a leader in customer service with a strong focus on growth.
- Benefits: Enjoy a competitive salary, hybrid work model, and permanent contract.
- Other info: Great opportunity for career growth in a dynamic and supportive environment.
- Why this job: Make a real impact by coaching and developing your team while working flexibly.
- Qualifications: Experience in customer service and leadership skills are essential.
The predicted salary is between 27000 - 33000 £ per year.
Teleperformance in Newry, Northern Ireland, is seeking a Customer Service Team Leader.
The role is hybrid (50% WFH / 50% on-site) with a permanent contract and a salary of £27,135.99.
You will lead a team of Client Executives, drive performance, manage escalations and ensure client satisfaction while modelling Teleperformance values.
Responsibilities include coaching, monitoring performance, attending to customer issues, and developing teams to meet targets in a fast-paced environment.
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Customer Service Team Leader | Hybrid, Growth Focus in Banbridge employer: Teleperformance
At Aviva, we pride ourselves on being an exceptional employer, offering a supportive work-from-home environment that prioritises employee wellbeing and professional growth. With comprehensive training, flexible working hours, and a range of benefits including mental health support and a cycle-to-work scheme, we empower our Customer Service Specialists to thrive while delivering outstanding service to our customers. Join us in a culture that values collaboration, emotional intelligence, and continuous improvement, making every day at Aviva a rewarding experience.
