Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Handle inbound calls and manage fraud cases while delivering top-notch customer service.
- Company: Leading contact centre employer in Airdrie with a focus on banking support.
- Benefits: Starting salary up to £28,500, 28 days annual leave, and home working options post-probation.
- Why this job: Join a dynamic team and make a difference in the financial services sector.
- Qualifications: Minimum 2 years experience in Financial Services and strong communication skills.
- Other info: Great opportunity for career growth in a supportive environment.
The predicted salary is between 22800 - 34200 £ per year.
A leading contact centre employer in Airdrie is seeking a Fraud Specialist for their Lloyds Banking Division campaign. This full-time role involves responding to inbound calls, handling fraud cases, and providing excellent customer service.
Applicants must have at least 2 years of experience in Financial Services in the UK and strong communication skills.
The role offers a starting salary of up to £28,500 and the opportunity for home working after the probation period. Benefits include 28 days of annual leave and other perks.
Fraud & Banking Support Specialist – Inbound (Glasgow) in Airdrie employer: Teleperformance
Contact Detail:
Teleperformance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fraud & Banking Support Specialist – Inbound (Glasgow) in Airdrie
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial services sector and let them know you're on the hunt for a Fraud & Banking Support Specialist role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those calls! Since this role involves handling inbound calls, practice your communication skills. Role-play with a friend or family member to get comfortable with responding to customer queries and managing fraud cases effectively.
✨Tip Number 3
Show off your experience! When you get the chance to chat with potential employers, highlight your 2+ years in Financial Services. Share specific examples of how you've tackled fraud cases or provided top-notch customer service to make yourself stand out.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of resources to help you land that dream job. Plus, applying directly shows your enthusiasm and commitment to joining our team at StudySmarter.
We think you need these skills to ace Fraud & Banking Support Specialist – Inbound (Glasgow) in Airdrie
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in Financial Services, especially any roles related to fraud or customer service. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're passionate about the role and how your background makes you a great fit for our team. Keep it friendly and professional!
Show Off Your Communication Skills: Since this role involves handling calls and providing support, make sure your application reflects your strong communication skills. Use clear and concise language to demonstrate your ability to convey information effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Teleperformance
✨Know Your Stuff
Make sure you brush up on your knowledge of fraud prevention and banking processes. Familiarise yourself with common fraud scenarios and how to handle them, as this will show the employer that you're ready to tackle the challenges of the role.
✨Showcase Your Communication Skills
Since this role involves responding to inbound calls, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with a friend or family member to refine your responses and ensure you can convey information effectively.
✨Highlight Relevant Experience
With at least 2 years in Financial Services, be prepared to discuss specific examples from your past roles. Think about situations where you successfully resolved issues or improved customer satisfaction, as these stories will demonstrate your capability for the position.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the team dynamics, training opportunities, or what success looks like in this role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.