At a Glance
- Tasks: Lead a luxury retail client account and manage remote teams across the UK.
- Company: Join Teleperformance SE, a leader in customer experience management.
- Benefits: Enjoy a hybrid work setup, competitive salary, and opportunities for international travel.
- Other info: Permanent position with excellent career growth potential.
- Why this job: Make an impact in luxury retail while developing your leadership skills.
- Qualifications: Experience in operational management and contact centre performance leadership.
The predicted salary is between 50000 - 65000 £ per year.
Teleperformance SE is seeking a Service Delivery Manager to lead a key luxury retail client account across various locations in the UK, including Bristol, Manchester, and Glasgow. This role requires strong leadership skills and the ability to manage remote teams effectively. You will be responsible for ensuring operational excellence and delivering against performance targets while fostering client relationships.
This permanent, full-time position offers a hybrid work-from-home setup and may involve quarterly international travel. We are looking for a candidate with a solid background in operational management and experience in leading performance in a contact centre environment.
#J-18808-LjbffrGlobal Service Delivery Lead – Luxury Retail Ops in Trowbridge employer: Teleperformance SE
Teleperformance SE is an exceptional employer, offering a dynamic work culture that prioritises employee well-being and professional growth. With a hybrid work-from-home setup and opportunities for international travel, employees can enjoy a balanced lifestyle while working on prestigious luxury retail accounts. The company fosters a collaborative environment where strong leadership is valued, ensuring that team members are supported in achieving operational excellence and personal development.
