At a Glance
- Tasks: Provide effective Video Remote Interpreting for deaf and hearing individuals.
- Company: Join a supportive remote team dedicated to communication accessibility.
- Benefits: Earn £43.96 per hour, enjoy flexible hours, and access great perks.
- Other info: Enjoy professional development and a dynamic work environment.
- Why this job: Make a real difference in people's lives while working from home.
- Qualifications: Must have Level 6 NVQ in BSL and interpreting experience.
The predicted salary is between 43.96 - 43.96 £ per hour.
Role Overview
We are seeking qualified and professional BSL Translators/Interpreters to join a remote team supporting communication between deaf and hearing individuals. This work‑from‑home position offers flexible hours and competitive pay.
Responsibilities
- Provide effective Video Remote Interpreting.
- Support and model the company’s mission and values.
- Provide excellent customer service while maintaining a respectful and professional attitude with customers and colleagues.
- Always exhibit professional behaviour including punctuality and preparedness for shifts, respectful and collaborative interaction with colleagues and supervisors, and timely and accurate record‑keeping.
- Demonstrate the ability to adapt quickly to new and changing technologies.
- Multitask between interpreting effectively and utilizing calls.
- Participate in company‑sponsored training for professional development.
- Exhibit the ability to meet performance expectations with minimal supervision.
- Work effectively in a fast‑paced, dynamic environment.
- Demonstrate strong interpersonal skills in all settings.
Minimum Qualifications
- Level 6 NVQ Certificate in British Sign Language.
- Level 6 NVQ Diploma in Sign Language Interpreting.
- Technical knowledge for interpreting IT/Customer Support calls.
- Ability to provide accurate interpretation.
- Good understanding of Deaf culture.
- Three to five years of experience in a professional BSL interpretation support role.
- Baseline Personnel Screening Standard (BPSS) vetting.
Essential Competencies
- Empathy and Understanding – genuine care and empathy.
- Clarity and Professionalism – clear, jargon‑free communication.
- Consistency and Reliability – consistent support across all interactions.
- Listening Skills – active listening without rushing.
- Organisational Skills – excellent attention to detail, time‑keeping, planning and scheduling.
- Follow‑Up and Resolution – timely follow‑up for sensitive or brand‑related cases.
Benefits
- Perks at Work – savings discounts and free online classes.
- Help@Hand – savings discounts, podcasts, wellbeing resources, webinars, access to GP, mental health, financial and legal advice.
- Critical Illness – up to £10,000.
- Cycle to Work Scheme.
- Eye care support voucher.
- Holiday Purchase Scheme.
- Length‑of‑Service awards.
- Workplace pension.
- Monthly Inspire Awards – for the best of the best.
- Refer‑A‑Friend – earn up to £1,200.
- Monthly wellbeing webinars.
- Dedicated Employee Experience Progress – support digital journey.
British Sign Language (BSL) Interpreter - Work from home - Remote in Nottingham employer: Teleperformance SE
As a leading employer in the field of British Sign Language interpretation, we offer a flexible work-from-home environment that prioritises employee wellbeing and professional growth. Our commitment to fostering a supportive culture is reflected in our extensive benefits package, including savings discounts, mental health resources, and opportunities for continuous training. Join us to make a meaningful impact while enjoying competitive pay and a dynamic work schedule that fits your lifestyle.
