Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Help customers achieve their financial goals through proactive support and education.
- Company: Join Teleperformance SE, a leader in customer service with a focus on financial wellness.
- Benefits: Enjoy comprehensive training, wellbeing resources, and a workplace pension.
- Other info: Great opportunity for career growth in a dynamic team.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: Strong communication skills and emotional intelligence are key to success.
The predicted salary is between 25000 - 32000 £ per year.
Teleperformance SE is looking for a customer service representative in Manchester. You will provide proactive and reactive service to help customers meet their financial goals.
Responsibilities include:
- Educating customers about banking options
- Ensuring positive outcomes
- Resolving complaints
The ideal candidate has:
- Strong communication skills
- Emotional intelligence
- Excellent organisational abilities
This role offers a comprehensive training program and various employee benefits, including wellbeing resources and a workplace pension.
Customer Banking Advisor – Financial Wellness in Manchester employer: Teleperformance SE
Contact Detail:
Teleperformance SE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Banking Advisor – Financial Wellness in Manchester
✨Tip Number 1
Get to know the company! Research Teleperformance SE and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about helping customers, make sure you can clearly articulate your thoughts and ideas. Role-play with a friend or use online resources to sharpen your skills before the big day.
✨Tip Number 3
Show off your emotional intelligence! Be prepared to discuss how you've handled difficult customer interactions in the past. Highlight your ability to empathise and resolve issues effectively – it’s a key trait for a Customer Banking Advisor.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our platform. It’s a great way to ensure your application gets noticed and shows your enthusiasm for the role.
We think you need these skills to ace Customer Banking Advisor – Financial Wellness in Manchester
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for helping customers shine through. We want to see how you can make a positive impact on their financial journeys!
Highlight Relevant Skills: Make sure to emphasise your strong communication skills and emotional intelligence. These are key traits we’re looking for, so don’t be shy about showcasing your experience in these areas.
Be Organised and Clear: Keep your application neat and structured. A well-organised application reflects your excellent organisational abilities, which are crucial for the role. We appreciate clarity and conciseness!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Teleperformance SE
✨Know Your Banking Basics
Brush up on your knowledge of banking products and services. Understand the different options available to customers and how they can help them achieve their financial goals. This will show that you're proactive and ready to educate customers effectively.
✨Showcase Your Communication Skills
During the interview, demonstrate your strong communication skills by actively listening and responding thoughtfully. Use examples from your past experiences where you successfully resolved customer issues or educated them about financial options.
✨Emphasise Emotional Intelligence
Highlight your emotional intelligence by discussing how you've handled difficult customer interactions in the past. Share specific instances where you empathised with a customer's situation and provided a solution that met their needs.
✨Prepare Questions About Training and Benefits
Since this role offers a comprehensive training programme, come prepared with questions about it. Ask how the training will help you succeed in the role and what resources are available for employee wellbeing. This shows your interest in personal development and commitment to the company.