Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the QA strategy and develop a Quality Management Framework for financial services.
- Company: Global BPO leader with a focus on quality and compliance.
- Benefits: Competitive salary, career advancement, and a dynamic work environment.
- Why this job: Make a significant impact in a high-performing team within the financial sector.
- Qualifications: Proven leadership in Quality Assurance and strong regulatory knowledge.
The predicted salary is between 48000 - 72000 £ per year.
A global company in the BPO sector is hiring for a Head of Quality Assurance to lead the QA strategy for its Financial Services Outsourcing division. This role involves developing the Quality Management Framework, ensuring compliance with FCA standards, and leading a high-performing QA team across multiple locations.
The ideal candidate will have proven leadership experience in Quality Assurance with a strong understanding of regulatory frameworks, data-driven insights, and a passion for operational excellence.
QA Leader - Financial Services Outsourcing in Liverpool employer: Teleperformance SE
Contact Detail:
Teleperformance SE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land QA Leader - Financial Services Outsourcing in Liverpool
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial services sector and let them know you're on the lookout for QA roles. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on FCA standards and quality management frameworks. We recommend creating a cheat sheet of key points to discuss, so you can showcase your expertise and passion for operational excellence.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and career goals. Use our website to find roles that excite you and match your skills, especially in the BPO sector.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to show your genuine interest in the role and the company.
We think you need these skills to ace QA Leader - Financial Services Outsourcing in Liverpool
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the specific skills and experiences that align with the QA Leader role. Highlight your leadership experience in Quality Assurance and any relevant regulatory frameworks you've worked with.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about operational excellence and how your background makes you the perfect fit for leading our QA strategy. Be sure to mention your understanding of FCA standards!
Showcase Data-Driven Insights: In your application, include examples of how you've used data to drive quality improvements in previous roles. We love seeing candidates who can back up their claims with solid evidence!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Teleperformance SE
✨Know Your Regulatory Frameworks
Make sure you brush up on the FCA standards and any other relevant regulations. Being able to discuss how these frameworks impact quality assurance in financial services will show that you’re not just familiar with the rules, but that you can apply them effectively.
✨Showcase Your Leadership Skills
Prepare examples of how you've led QA teams in the past. Think about specific challenges you faced and how you motivated your team to achieve operational excellence. This will demonstrate your ability to lead a high-performing team across multiple locations.
✨Data-Driven Insights Matter
Be ready to discuss how you’ve used data to drive quality improvements. Bring examples of metrics you’ve tracked and how they influenced your QA strategy. This shows that you’re not just about compliance, but also about continuous improvement.
✨Craft a Quality Management Framework
Think about how you would develop a Quality Management Framework for the role. Be prepared to share your vision and any innovative ideas you have. This will highlight your strategic thinking and commitment to quality assurance in the BPO sector.
