Enterprise Inside Sales Manager - Remote

With a focus on building a rich pipeline of opportunities, the Enterprise Inside Sales Manager leverages various channels such as calls, emails, LinkedIn, and other prospecting tools to identify and engage potential clients for TP. Previous experience in sourcing and developing Enterprise-scale deals is essential for this role. The Enterprise Inside Sales Manager is responsible for conducting in-depth research to target ideal customer profiles, crafting personalised outreach messages, and prequalifying leads by understanding their needs and pain points. By nurturing relationships and coordinating initial meetings, the Enterprise Inside Sales Manager plays a critical role in driving the early stages of the sales process and ensuring a seamless handoff to the account executives. This new role will be critical in helping TP expand its client base and achieve revenue targets.

Responsibilities

• Research and identify target companies and decision-makers across target sectors, including Banking, Insurance, Retail, Automotive, Travel, Logistics, Telco, Media, and FMCG.
• Build and maintain a list of potential leads using tools such as LinkedIn, Sales Navigator, ZoomInfo, and CRM databases.
• Qualify leads to ensure they align with the company's target audience and needs.
• Initiate contact with potential clients through calls, emails, and LinkedIn messages to uncover their business needs and challenges.
• Manage a set of assigned or acquired accounts virtually (by phone, e‑mail, or social media) to spur interest and create a lead opportunity.
• Craft personalised and compelling outreach messages tailored to each prospect's industry, role, and potential pain points.
• Communicate Teleperformance's value proposition, highlighting key solutions tailored to prospects' business challenges and requirements.
• Follow up consistently with leads who don't respond initially, utilising multi‑channel communication strategies.
• Nurture prospects by providing relevant resources such as case studies and whitepapers to build interest.
• Schedule discovery calls or meetings between the prospect and the sales team.
• Confirm meeting details, including timing and agenda, while ensuring prospects are adequately briefed.
• Maintain the CRM (e.g., Salesforce, HubSpot) with lead information, outreach activities, and interactions.
• Track and report key metrics such as response rates, conversion rates, and meetings scheduled.
• Stay informed about industry trends, competitor offerings, and market changes to tailor outreach effectively, working with the Marketing team to identify new sales opportunities and potential market segments.
• Work closely with account executives and the broader sales team to align on strategies and handoff of qualified leads.
• Provide actionable insights from prospect interactions to inform sales strategies.
• Analyse the effectiveness of outreach campaigns and refine approaches based on performance metrics.
• Continuously improve communication, objection‑handling, and personalization skills through training and self‑learning.

Qualifications

• Degree in Business, Sales, or a related field (preferred but not essential).
• 1‑2 years of experience in B2B sales, business development, or a similar client‑facing role with a focus on prospecting and lead generation.
• Experience in BPO, CX management, or a related field is a strong advantage.
• Strong communication and interpersonal skills with a persuasive and professional demeanour.
• Proven ability to generate, qualify, and progress leads within a sales framework.
• Experience with CRM tools such as Salesforce or HubSpot and sales prospecting platforms such as Sales Navigator or ZoomInfo.
• Goal‑oriented, with a proven ability to meet or exceed sales targets.
• Ability to execute structured outreach campaigns with a limited budget and resources.