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- Tasks: Provide effective Video Remote Interpreting between deaf and hearing individuals.
- Company: Join a supportive remote team at a leading interpreting service.
- Benefits: Flexible hours, competitive pay, and a range of employee perks.
- Why this job: Make a real difference in communication while working from home.
- Qualifications: Level 6 NVQ in BSL and experience in interpreting required.
- Other info: Enjoy professional development and a dynamic work environment.
The predicted salary is between 30000 - 40000 £ per year.
We are seeking qualified and professional British Sign Language (BSL) Translators/Interpreters to join a remote team supporting communication between deaf and hearing individuals. This is a work-from-home opportunity offering flexible hours and competitive pay.
Responsibilities
- Provide effective Video Remote Interpreting
- Support and model the company's mission and values
- Provide excellent customer service while maintaining a respectful and professional attitude with customers and colleagues
- Exhibit professional behaviour including punctuality and preparedness for shifts, respectful and collaborative interaction with colleagues and supervisors, and timely and accurate record keeping
- Demonstrate the ability to adapt quickly to new and changing technologies
- Multitask between interpreting effectively and utilising calls
- Participate in company sponsored training for Professional Development
- Establish consistency and reliability in responses across all interactions
- Exhibit strong listening skills to accurately address customer concerns
- Demonstrate excellent organisational skills, attention to detail, and time management
- Ensure timely follow-up and resolution for sensitive or brand-related cases
- Meet performance expectations with minimal supervision
- Work effectively in a fast-paced, dynamic environment
- Demonstrate strong interpersonal skills in all settings
Successful candidates will provide accurate and clear interpretation between spoken English and British Sign Language, helping ensure effective communication in a variety of settings. Interpreters will work remotely and may support scheduled or on-demand interpreting sessions.
What you get from us
- Perks at Work – savings discounts / free online classes
- Help@Hand – savings discounts / podcast / wellbeing resources / webinars / access to GP’s, mental health support, financial advice, legal advice
- Critical illness coverage – up to £10,000
- Cycle to work scheme
- Eyecare support voucher
- Holiday purchase scheme
- Length of service awards
- Workplace pension
- Monthly Inspire awards – for the best of the best
- Refer-a-Friend – earns up to £1,200 for you
- Monthly wellbeing webinars
- Dedicated employee experience progress – here to support your journey
Minimum qualification requirements
- Level 6 NVQ Certificate in British Sign Language
- Level 6 NVQ Diploma in Sign Language Interpreting
- Technical knowledge for interpreting IT/customer support calls
- Ability to provide accurate interpretation
- Good understanding of Deaf culture
- Three to five years’ experience in interpreting (working experience in a professional BSL interpretation support role)
Essential competencies
- Empathy and understanding: showing genuine care and empathy is essential.
British Sign Language (BSL) Interpreter - Work from home in Bristol employer: Teleperformance SE
Contact Detail:
Teleperformance SE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land British Sign Language (BSL) Interpreter - Work from home in Bristol
✨Tip Number 1
Get your networking game on! Connect with other BSL interpreters and professionals in the field. Join online forums or social media groups where you can share experiences, tips, and even job leads. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Practice makes perfect! Before any interview, brush up on your interpreting skills and be ready to demonstrate them. You might even want to do a mock session with a friend to get comfortable. Remember, showing your skills in action can really set you apart from the crowd.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to come to you. Reach out directly to companies you admire, like us at StudySmarter, and express your interest in working with them. A little initiative can go a long way in landing that dream role.
✨Tip Number 4
Stay organised! Keep track of your applications, interviews, and follow-ups. Use a simple spreadsheet or an app to manage everything. This will help you stay on top of your job search and ensure you don’t miss any opportunities. Plus, it shows potential employers that you’re detail-oriented!
We think you need these skills to ace British Sign Language (BSL) Interpreter - Work from home in Bristol
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your qualifications and experience in British Sign Language. We want to see how your skills align with the role, so don’t hold back on showcasing your interpreting expertise!
Be Clear and Concise: When writing your application, keep it straightforward and avoid jargon. We appreciate clarity, so make sure your communication reflects that – it’s a key part of the job!
Tailor Your Application: Take a moment to customise your application for this specific role. Mention how your values align with ours and how you can contribute to our mission. It shows us you’re genuinely interested!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and securely. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Teleperformance SE
✨Know Your BSL Inside Out
Make sure you brush up on your British Sign Language skills before the interview. Familiarise yourself with common phrases and scenarios you might encounter in a professional setting. This will not only boost your confidence but also show the interviewer that you're serious about the role.
✨Showcase Your Empathy
During the interview, demonstrate your understanding of Deaf culture and the importance of empathy in communication. Share examples from your past experiences where you've successfully navigated sensitive situations, as this will highlight your interpersonal skills and ability to connect with clients.
✨Prepare for Tech Questions
Since this is a remote position, be ready to discuss your experience with technology. Brush up on any interpreting software or tools you’ve used before. Being able to articulate how you adapt to new technologies will impress the interviewers and show that you can thrive in a fast-paced environment.
✨Practice Active Listening
In your responses, make sure to reflect active listening skills. You could even ask clarifying questions during the interview to demonstrate this. This not only shows your commitment to understanding others but also aligns perfectly with the role's requirements of effective communication.