Teleperformance SE in the United Kingdom is seeking an experienced team leader to coach and mentor a Customer Service Agents unit for a UK banking client. You will drive performance against qualitative and quantitative targets while ensuring compliance with client rules and procedures.
You will create a focused, engaging culture that motivates your team to develop and maximise their potential, balancing excellent service with efficient operations and robust people management.
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Customer Service Team Lead - Coach, Motivate & Grow in Birmingham employer: Teleperformance SE
Teleperformance SE is an exceptional employer that champions operational excellence and values its employees' contributions in a dynamic, hybrid working environment. With a strong focus on leadership development and stakeholder engagement, the company offers ample opportunities for professional growth while fostering a collaborative and inclusive work culture. Joining Teleperformance means being part of a global team dedicated to delivering high-quality results for prestigious clients in the luxury retail sector.
