At a Glance
- Tasks: Assist customers with online subscription inquiries via calls, webchat, and email.
- Company: Join a leading customer support team at Teleperformance SE in Bath.
- Benefits: Enjoy paid training, workplace pension, eyecare vouchers, and wellness support.
- Other info: Gain valuable experience and develop your skills in a supportive team.
- Why this job: Kickstart your career in a dynamic environment with real customer impact.
- Qualifications: Motivated individuals with a passion for customer service.
The predicted salary is between 22000 - 26000 £ per year.
Teleperformance SE is seeking motivated individuals to join their customer support team in Bath, England. This role involves assisting customers with their online subscription inquiries and managing accounts through calls, webchat, and email, ensuring a high-quality customer experience.
Candidates will undergo two weeks of paid training, followed by on-the-job experience. Benefits include a workplace pension, eyecare vouchers, and wellness support, making this an appealing opportunity for those looking to develop in a dynamic environment.
Global Customer Care Specialist — Paid Training & Live Calls in Bath employer: Teleperformance SE
Teleperformance SE is an excellent employer that prioritises employee development and well-being, offering comprehensive paid training and a supportive work culture in the vibrant city of Bath. With benefits such as a workplace pension, eyecare vouchers, and wellness support, employees are empowered to thrive both personally and professionally in a dynamic environment that values high-quality customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Global Customer Care Specialist — Paid Training & Live Calls in Bath
✨Tip Number 1
Get to know the company! Research Teleperformance SE and understand their values and mission. This will help you tailor your responses during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role involves calls, webchat, and email, make sure you're comfortable speaking clearly and professionally. Try role-playing with a friend or family member to build your confidence.
✨Tip Number 3
Be ready for those live calls! During the interview process, you might have to demonstrate your customer service skills in real-time. Stay calm, listen carefully, and respond thoughtfully to showcase your ability to handle inquiries effectively.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our platform. This way, you can ensure your application gets the attention it deserves and you’ll be one step closer to joining the dynamic team at Teleperformance SE.
We think you need these skills to ace Global Customer Care Specialist — Paid Training & Live Calls in Bath
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience and skills that match the Global Customer Care Specialist role. We want to see how your background aligns with assisting customers and managing accounts!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and how you can contribute to our team. Let us know why you're excited about joining Teleperformance SE!
Showcase Your Communication Skills:Since this role involves calls, webchat, and email, it's crucial to demonstrate your communication prowess in your application. We love candidates who can convey their thoughts clearly and effectively!
Apply Through Our Website:To make sure your application gets noticed, apply directly through our website. It’s the best way for us to receive your details and keep track of your application. We can't wait to hear from you!
How to prepare for a job interview at Teleperformance SE
✨Know the Company Inside Out
Before your interview, take some time to research Teleperformance SE. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Practice Customer Scenarios
Since this role involves assisting customers with inquiries, think of common customer service scenarios. Practice how you would handle difficult situations or complaints. This will prepare you for potential role-play questions during the interview.
✨Showcase Your Communication Skills
As a Global Customer Care Specialist, strong communication is key. During the interview, focus on speaking clearly and confidently. Use examples from your past experiences to demonstrate how you've effectively communicated with customers in various situations.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, team dynamics, or growth opportunities within the company. This shows that you’re engaged and serious about the position.
