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- Tasks: Manage strategic IT relationships and lead discussions with executive stakeholders.
- Company: Global customer experience company focused on the public sector.
- Benefits: Hybrid working model, competitive salary, and opportunities for professional growth.
- Why this job: Make a real impact in the public sector while developing your leadership skills.
- Qualifications: 5+ years in technical account management and strong IT service management knowledge.
- Other info: Join a dynamic team and enhance your career in a supportive environment.
The predicted salary is between 43200 - 72000 £ per year.
A global customer experience company is seeking a Technical Account Manager for the Public Sector. This senior client-facing role requires owning the strategic IT relationship with assigned clients and leading discussions with executive stakeholders.
Ideal candidates will have over 5 years of experience in technical account or service delivery roles, strong leadership capabilities, and a solid understanding of IT service management. The position offers a hybrid working model based in the UK.
Strategic Technical Account Manager, Public Sector (Hybrid) employer: Teleperformance Ltd
Contact Detail:
Teleperformance Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Strategic Technical Account Manager, Public Sector (Hybrid)
✨Tip Number 1
Network like a pro! Reach out to your connections in the public sector and let them know you're on the hunt for a Technical Account Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching the company and its clients. Understand their challenges and think about how your experience aligns with their needs. This will help you stand out as someone who’s not just looking for any job, but is genuinely interested in making an impact.
✨Tip Number 3
Showcase your leadership skills during discussions. Be ready to share examples of how you've successfully managed client relationships and led teams in the past. This will demonstrate that you’re not just technically savvy, but also a strong leader who can drive results.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, applying directly shows your enthusiasm and commitment to joining our team.
We think you need these skills to ace Strategic Technical Account Manager, Public Sector (Hybrid)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the job description. Highlight your technical account management experience and any leadership roles you've held, especially in the public sector.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this role. Share specific examples of how you've successfully managed client relationships and led discussions with stakeholders in the past.
Showcase Your IT Knowledge: Since this role requires a solid understanding of IT service management, don’t forget to mention any relevant certifications or projects. We want to see how you can bring your technical expertise to our team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in a hybrid working environment.
How to prepare for a job interview at Teleperformance Ltd
✨Know Your Clients
Before the interview, research the public sector clients the company works with. Understand their challenges and how your experience can help address them. This will show that you’re proactive and genuinely interested in the role.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you successfully led discussions or projects. Highlight how you managed stakeholder relationships and drove results. This is crucial for a senior client-facing role.
✨Understand IT Service Management
Brush up on IT service management principles and frameworks. Be ready to discuss how you’ve applied these in previous roles. This knowledge will demonstrate your technical expertise and ability to manage client expectations effectively.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's approach to client relationships and their vision for the public sector. This not only shows your interest but also helps you gauge if the company aligns with your career goals.