At a Glance
- Tasks: Provide outstanding customer service and support customers with their financial goals.
- Company: Join a dynamic team at a leading financial services provider in Newtownards.
- Benefits: Enjoy hybrid working, competitive pay, and access to various employee perks.
- Other info: Flexible part-time hours with opportunities for training and career growth.
- Why this job: Make a real difference in customers' lives while developing your skills in a supportive environment.
- Qualifications: Detail-oriented with a passion for helping others and excellent communication skills.
The predicted salary is between 13.45 - 13.45 £ per hour.
Looking for a permanent Customer Service role in Newtonards? Click apply, complete our online assessment and someone from our award winning Recruitment team will be in touch to discuss our opportunities!
HYBRID working options - save on commuting costs with only 2 days in the office each week.
We invest in training and give you all the tools you need to succeed.
Shifts: Part time - 20hrs per week
- Monday: 09:30 - 13:45
- Tuesday: 09:30 - 13:45
- Wednesday: Off
- Thursday: 09:30 - 13:45
- Friday: 09:30 - 13:45
- Saturday: Off
- Sunday: 09:30 - 13:45
Training: Full-time training for 3 weeks, Monday-Friday, 9:00am - 5:30pm
Salary: £13,988 per annum, £13.45 per hour
Credit, Criminal, Sanctions and Fraud check will be completed.
Perks at Work:
- Savings Discounts
- Free Online Classes
- Cycle to Work Scheme
- Eyecare support voucher
- Holiday Purchase Scheme
- Length of Service Awards
- Workplace Pension
- Refer-A-Friend earns up to £1,200 for you
- Dedicated Employee Experience Progress
You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals.
At first point of contact, provide outstanding customer service and help the organisation to achieve its goals.
Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs.
We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times.
You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them.
We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience.
In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services.
Supporting the bank's way of working to help as many customers as possible.
Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business.
Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored.
Part Time Customer Service Administrator - Hybrid Job (Permanent, Part Time) in Newtownards employer: Teleperformance Ltd
At TP in Newtownards, we pride ourselves on being an exceptional employer that values our employees' growth and well-being. With hybrid working options, comprehensive training, and a supportive work culture, we ensure that our team members have the tools they need to succeed while enjoying a healthy work-life balance. Our commitment to employee development is reflected in our extensive benefits package, including mental health support, financial advice, and opportunities for career progression, making us a rewarding place to build your career.
