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- Tasks: Make outbound calls to encourage blood donations and provide empathetic support.
- Company: Global leader in customer experience with a mission-driven focus.
- Benefits: Permanent contract, competitive salary, and various employee benefits.
- Why this job: Make a real difference by helping save lives through blood donation.
- Qualifications: Strong communication skills and a passion for assisting others.
- Other info: Flexible schedule and a supportive team environment.
The predicted salary is between 30000 - 42000 £ per year.
A global customer experience leader is seeking a Customer Service Specialist to join their team in Newtownards. The role focuses on making outbound calls to encourage blood donations, while providing accurate information and empathetic support to callers.
Candidates should demonstrate strong communication skills and the desire to assist others, maintaining a flexible schedule.
The position offers a permanent contract with a competitive salary and various employee benefits.
Outbound Customer Advocate for Blood Donation in Newtownards employer: Teleperformance Ltd
Contact Detail:
Teleperformance Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Outbound Customer Advocate for Blood Donation in Newtownards
✨Tip Number 1
Practice your communication skills! Since the role is all about making calls and connecting with people, we recommend rehearsing common scenarios you might encounter. This will help you sound confident and empathetic when you’re on the phone.
✨Tip Number 2
Show your passion for helping others! When you get the chance to chat with potential employers, share why blood donation matters to you. We want to see that genuine desire to make a difference in people's lives.
✨Tip Number 3
Be flexible with your schedule! Since this role requires a bit of adaptability, let your potential employer know that you’re open to working different hours. It shows you're committed and ready to jump in whenever needed.
✨Tip Number 4
Apply through our website! We’ve got all the resources you need to make your application stand out. Plus, it’s super easy to navigate, so you can focus on what really matters – landing that job!
We think you need these skills to ace Outbound Customer Advocate for Blood Donation in Newtownards
Some tips for your application 🫡
Show Your Passion for Helping Others: When writing your application, let us see your enthusiasm for supporting blood donation efforts. Share any relevant experiences that highlight your commitment to making a difference in people's lives.
Highlight Your Communication Skills: Since this role involves making outbound calls, it's crucial to showcase your strong communication skills. Use clear and concise language in your application, and consider including examples of how you've effectively communicated with others in the past.
Be Flexible and Open-Minded: We value flexibility in our team members. In your application, mention your willingness to adapt to different schedules and situations. This shows that you're ready to take on the dynamic nature of the role.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to receive your details and keep track of your application!
How to prepare for a job interview at Teleperformance Ltd
✨Know Your Stuff
Before the interview, make sure you understand the importance of blood donation and the role of a Customer Service Specialist. Research the company’s mission and values, and be ready to discuss how your skills align with their goals.
✨Practice Empathy
Since the role involves providing empathetic support, think of examples from your past experiences where you’ve helped someone in need. Practising these scenarios will help you convey your ability to connect with callers during the interview.
✨Show Off Your Communication Skills
Prepare to demonstrate your strong communication skills by engaging in mock interviews or role-playing scenarios. This will help you articulate your thoughts clearly and confidently, which is crucial for making those outbound calls.
✨Flexibility is Key
Be ready to discuss your availability and willingness to maintain a flexible schedule. Highlight any previous experiences where you adapted to changing circumstances, as this will show your potential employer that you can handle the demands of the role.