Teleperformance Ltd in Newry, Northern Ireland, seeks a Customer Service Team Leader for a hybrid role with 50% remote work. You will lead a team of Client Executives, manage performance, and drive service levels while coordinating with the client and internal support functions. Flexibility and a proactive approach are essential to success.
The role focuses on coaching, developing staff, and maintaining high standards of customer care across multiple workflows in a fast-paced environment.
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Hybrid Customer Service Team Leader - Coaching & Growth in Newry employer: Teleperformance Ltd
Join our dynamic team as a Customer Service Advisor in the heart of Belfast City Centre, where we prioritise your work-life balance and offer a competitive salary of £27,976. Enjoy a supportive work culture with numerous employee benefits, including savings discounts, mental health support, and opportunities for professional growth. With flexible working arrangements and a commitment to your well-being, we provide an environment where you can thrive both personally and professionally.
