Teleperformance Ltd in Manchester is seeking dedicated Contact Centre Agents for an entirely onsite role. The position requires full-time, 40 hours per week with shifts including weekdays and weekend coverage.
Training spans 11 days, with a focus on compassionate, professional customer service and conducting complex case assessments. You will handle a dedicated caseload, gather evidence, and collaborate with agencies to support vulnerable customers, always upholding confidentiality and quality
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Onsite Caseload Manager & Customer Advocate in Manchester employer: Teleperformance Ltd
Join our dynamic team as a Customer Service Advisor in the heart of Belfast City Centre, where we prioritise your work-life balance and offer a competitive salary of Β£27,976. Enjoy a supportive work culture with numerous employee benefits, including savings discounts, mental health support, and opportunities for professional growth. With flexible working arrangements and a commitment to your well-being, we provide an environment where you can thrive both personally and professionally.