Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist students with loan applications and financial queries in a supportive environment.
- Company: Leading customer service provider based in Glasgow with a focus on student loans.
- Benefits: Earn £12.71 per hour, receive full training, and enjoy career progression opportunities.
- Why this job: Make a difference in students' lives while developing your communication and problem-solving skills.
- Qualifications: Strong people skills and ability to navigate multiple systems efficiently.
- Other info: Join a dynamic team and grow your career in customer service.
The predicted salary is between 26500 - 35000 £ per year.
A leading customer service provider based in Glasgow is seeking a Customer Service Specialist for their Student Loans campaign. This full-time onsite role requires strong communication and problem-solving skills to assist students and their families with loan applications and financial queries.
The position offers a salary of £12.71 per hour, full training, and opportunities for career progression. Applicants must possess excellent people skills and the ability to navigate multiple systems efficiently.
Onsite Customer Service Specialist - Student Loans (Glasgow) employer: Teleperformance Ltd
Contact Detail:
Teleperformance Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Onsite Customer Service Specialist - Student Loans (Glasgow)
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and mission can help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this role is all about helping students and families, being able to convey information clearly and empathetically will set you apart from other candidates.
✨Tip Number 3
Prepare for common customer service scenarios. Think about how you would handle difficult situations or questions related to student loans, as this will demonstrate your problem-solving abilities.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed, and we’re here to support you every step of the way.
We think you need these skills to ace Onsite Customer Service Specialist - Student Loans (Glasgow)
Some tips for your application 🫡
Show Off Your Communication Skills: Since this role is all about helping students and their families, make sure your application highlights your strong communication skills. Use clear and concise language to demonstrate how you can effectively assist others.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the job description. Mention specific experiences that relate to customer service and problem-solving, especially in financial contexts.
Highlight Your People Skills: We love candidates who can connect with others! Make sure to showcase your excellent people skills in your application. Share examples of how you've successfully interacted with customers or resolved conflicts in the past.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy and ensures your application goes straight to us, so we can see your amazing potential!
How to prepare for a job interview at Teleperformance Ltd
✨Know Your Stuff
Before the interview, make sure you understand the ins and outs of student loans. Familiarise yourself with common queries students might have and the processes involved. This will show your potential employer that you're genuinely interested and prepared.
✨Show Off Your People Skills
Since this role is all about communication, be ready to demonstrate your people skills. Think of examples from your past experiences where you've successfully helped someone solve a problem or provided excellent customer service. This will highlight your suitability for the position.
✨Practice Problem-Solving Scenarios
Prepare for situational questions by practising how you would handle specific customer service scenarios related to student loans. Think about how you'd approach a frustrated student or a complex financial query. This will help you articulate your thought process during the interview.
✨Be Ready to Navigate Systems
Since the job requires navigating multiple systems, brush up on your tech skills. If you have experience with CRM software or similar tools, mention it. If not, express your willingness to learn quickly and adapt to new systems, as this is crucial for the role.