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For Companies At a Glance
- Tasks: Lead the recruitment process for operational roles and attract top talent.
- Company: Join a dynamic team at Teleperformance, a leader in customer experience.
- Benefits: Competitive salary, career growth, and a vibrant workplace culture.
- Why this job: Make a real impact by shaping the future of recruitment in a fast-paced environment.
- Qualifications: Experience in high-volume recruitment and strong stakeholder management skills.
- Other info: Collaborative atmosphere with opportunities to drive social value initiatives.
The predicted salary is between 36000 - 60000 £ per year.
As a Recruitment Business Partner, you’ll own the end-to-end recruitment journey for operational roles across your campaign area, ensuring Teleperformance is consistently seen as an employer of choice. You’ll play a critical role in attracting, engaging, and hiring large numbers of top-quality agents and support roles to support our fast-growing operations as well as driving social value sourcing initiatives.
You’ll act as a trusted advisor and business partner, collaborating closely with stakeholders across Operations, HR, Training, and Workforce Management to deliver recruitment strategies that meet both business and client needs. Your focus: fast, efficient, and high-quality recruitment. You’ll support the growth and management of our offshore teams to ensure they work to the required standard. The role requires you to be on site a minimum of 3 days per week.
Key Responsibilities and Accountabilities
- Lead the full lifecycle recruitment process for large-scale operational hires, from role briefing and sourcing to offer and onboarding.
- Partner with hiring managers to define role requirements and create strategies that attract large volumes of qualified candidates quickly.
- Source candidates proactively across multiple channels including job boards, social media, professional networks, schools, and referrals.
- Screen, interview when required, and assess candidates to ensure the right fit for each role, while maintaining efficiency to meet high-volume targets.
- Coordinate pre-employment checks (backgrounds, references, etc.) to ensure compliance and smooth onboarding for all.
- Maintain accurate recruitment data in the ATS and provide regular reporting on recruitment metrics and KPIs.
- Build and maintain strong relationships with internal stakeholders and external recruitment partners to ensure recruitment goals are met.
- Deliver a world-class candidate experience, acting as a brand ambassador at every touchpoint.
- Continuously improve recruitment processes, tools, and strategies to drive efficiency, quality, and scalability.
- Be a partner to your segment of the business, support strategy and high-quality recruitment for your assigned clients.
- Support with offshore resource development and upskilling.
- Drive and grow our social value standing, providing insight and analysis to diversify pipelines and maintain good data.
What You’ll Bring – Essential Criteria
- Proven experience delivering high-volume recruitment as the lead recruiter, in a BPO or fast-paced operational environment.
- Experience managing recruitment for operational roles at scale (agents, customer service, or call center positions).
- Experienced in leading a team of recruiters or recruitment administrators as part of a recruitment function.
- Experienced in recruiting social value candidates and/or working in social value employment.
- Strong stakeholder management and communication skills.
- Ability to operate in a fast-paced environment, managing competing priorities while maintaining quality.
- Knowledge of UK employment law and recruitment compliance practices is strongly preferred.
- Proficiency in ATS platforms (e.g., iCIMS, JobTrain, Taleo, SAP) and Microsoft Office tools.
- Excellent problem-solving, organisation, and time-management skills.
Recruitment Business Partner in Gateshead employer: Teleperformance Ltd
Contact Detail:
Teleperformance Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Recruitment Business Partner in Gateshead
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. The more connections you make, the better your chances of landing that dream role.
✨Tip Number 2
Be proactive in your job search. Don’t just wait for roles to pop up on job boards. Reach out directly to companies you admire, like Teleperformance, and express your interest. Sometimes, the best opportunities are not advertised!
✨Tip Number 3
Prepare for interviews by researching the company and its culture. Understand their values and how they align with yours. This will help you stand out as a candidate who’s genuinely interested in being part of their team.
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can go a long way in showing your appreciation and keeping you top of mind. Plus, it’s a great chance to reiterate your enthusiasm for the role.
We think you need these skills to ace Recruitment Business Partner in Gateshead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Recruitment Business Partner role. Highlight your experience in high-volume recruitment and any specific achievements that align with the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share your passion for recruitment and how your skills can help us attract top talent. Remember, we love a good story!
Showcase Your Stakeholder Management Skills: In your application, emphasise your experience working with various stakeholders. We’re looking for someone who can collaborate effectively, so give us examples of how you've built strong relationships in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Teleperformance Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Recruitment Business Partner. Familiarise yourself with the end-to-end recruitment process and be ready to discuss how you would attract and engage top-quality candidates for operational roles.
✨Showcase Your Stakeholder Management Skills
Since this role involves collaborating with various stakeholders, prepare examples of how you've successfully partnered with hiring managers or other departments in the past. Highlight your communication skills and how you’ve built strong relationships to meet recruitment goals.
✨Demonstrate Your Data Savvy
Be prepared to discuss how you maintain accurate recruitment data and use metrics to drive decisions. Familiarise yourself with common ATS platforms and be ready to share how you’ve used data to improve recruitment processes in previous roles.
✨Emphasise Your Adaptability
This role requires operating in a fast-paced environment, so come equipped with examples that showcase your ability to manage competing priorities while maintaining quality. Discuss any experiences where you had to adapt quickly to changing circumstances in recruitment.