Onsite Case Management & Customer Care Specialist in Gateshead

Onsite Case Management & Customer Care Specialist in Gateshead

Gateshead Full-Time On-site
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Teleperformance Ltd in Gateshead is seeking dedicated Contact Centre Agents for an onsite role. You will manage a designated caseload with empathy, confidentiality, and collaboration with relevant agencies to support vulnerable customers and improve their wellbeing and financial stability.

The role requires conducting robust interviews, gathering evidence, and making informed decisions within a structured review process, while maintaining high standards of customer service and professional

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Onsite Case Management & Customer Care Specialist in Gateshead employer: Teleperformance Ltd

Join our dynamic team as a Customer Service Advisor in the heart of Belfast City Centre, where we prioritise your work-life balance and offer a competitive salary of Β£27,976. Enjoy a supportive work culture with numerous employee benefits, including savings discounts, mental health support, and opportunities for professional growth. With flexible working arrangements and a commitment to your well-being, we provide an environment where you can thrive both personally and professionally.

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Contact Details:

Teleperformance Ltd Recruitment Team