At a Glance
- Tasks: Provide remote British Sign Language interpretation for diverse clients and settings.
- Company: Join a supportive team dedicated to effective communication for the deaf community.
- Benefits: Earn £43.96 per hour, enjoy flexible hours, and access various perks.
- Other info: Flexible shifts available; evening and weekend work highly valued.
- Why this job: Make a real difference by bridging communication gaps while working from home.
- Qualifications: Level 6 NVQ in BSL and interpreting experience required.
The predicted salary is between 91000 - 91000 £ per year.
British Sign Language (BSL) Interpreters required!
Start date: July 2026
Location: Work from home
Salary: £43.96 per hour (40 hours @£91,436)
Bonus: Bonus up to 10% p/a
Shifts: Various shifts available within operating hours - please hit apply, upload your CV and we will be in touch with more information!
Operational hours: 8am - 10pm Monday to Sunday. We are keen to hear from Interpreters who can work the evening shift till 10pm and weekend shift! Evening and weekend availability is highly valued, helping customers maintain access to vital interpreting services outside of traditional office hours.
Qualifications required:
- Level 6 NVQ Certificate in British Sign Language
- Level 6 NVQ Diploma in Sign Language Interpreting
Role Overview:
We are seeking qualified and professional British Sign Language (BSL) Translators/Interpreters to join a remote team supporting communication between deaf and hearing individuals. This is a work-from-home opportunity offering flexible hours and competitive pay. Successful candidates will provide accurate and clear interpretation between spoken English and British Sign Language, helping ensure effective communication in a variety of settings. Interpreters will work remotely and may support scheduled or on-demand interpreting sessions.
Essential Duties and Responsibilities include the following:
- Provide effective Video Remote Interpreting
- Support and model the company's mission and values
- Provide excellent customer service while maintaining a respectful and professional attitude with customers and colleagues
- Always exhibit professional behaviour including punctuality and preparedness for shifts, respectful and collaborative interaction with colleagues and supervisors and timely and accurate record keeping
- Demonstrate the ability to adapt quickly to new and changing technologies
- Multitask between interpreting effectively and utilizing calls
- Participate in company sponsored training for Professional Development
- Exhibit the ability to meet performance expectations with minimal supervision
- Possess the ability to work effectively in a fast paced, dynamic environment
- Demonstrate strong interpersonal skills in all settings
Minimum Qualification Requirements:
- Level 6 NVQ Certificate in British Sign Language
- Level 6 NVQ Diploma in Sign Language Interpreting
- Technical knowledge for interpreting IT/Customer Support calls
- Able to provide accurate interpretation
- Good understanding of Deaf culture
- Three to five years' experience in interpreting (working experience in a professional BSL interpretation support role)
ESSENTIAL COMPETENCIES:
- Empathy and Understanding: Showing genuine care and empathy is essential. Customers who feel understood are more likely to trust and respond positively to guidance or resolutions.
- Clarity and Professionalism: Communicating clearly and accurately, whether on the phone or by email, can make a significant difference. This includes explaining options or next steps in straightforward language, avoiding jargon, and being patient with customer questions.
- Consistency and Reliability: Establishing a clear and supportive response that remains consistent across all interactions can reassure customers, especially in sensitive cases where they need to feel valued and secure.
- Listening Skills: Often, these customers may need to share more details than usual to feel understood. Actively listening, without rushing, helps in accurately addressing their concerns and identifying suitable solutions.
- Organisational skills: You will have excellent attention to detail, time keeping along with strong planning and scheduling abilities.
- Follow-Up and Resolution: For sensitive or brand-related cases, timely follow-up shows commitment and reinforces trust, especially if additional steps are needed to resolve an issue fully.
What you get from us:
- Perks at Work - Savings Discounts / Free Online Classes / Podcast / Wellbeing Resources / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice
- Critical Illness - up to £10,000
- Cycle to Work Scheme
- Eyecare support voucher
- Holiday Purchase
British Sign Language (BSL) Interpreter - Work from home in Bristol employer: Teleperformance Ltd
Join a dynamic and supportive remote team as a British Sign Language (BSL) Interpreter, where your skills will make a meaningful impact on communication for the deaf community. Enjoy flexible working hours, competitive pay, and a range of employee benefits including professional development opportunities, wellbeing resources, and discounts. Our inclusive work culture values empathy, clarity, and reliability, ensuring you thrive in a rewarding environment while maintaining a healthy work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land British Sign Language (BSL) Interpreter - Work from home in Bristol
✨Tip Number 1
Network like a pro! Reach out to fellow BSL interpreters and industry professionals on social media or LinkedIn. Join relevant groups and forums where you can share experiences and learn about job openings.
✨Tip Number 2
Practice your interview skills! Mock interviews with friends or colleagues can help you feel more confident. Focus on showcasing your empathy, clarity, and professionalism – key traits for a BSL interpreter.
✨Tip Number 3
Stay updated on tech trends! Familiarise yourself with the latest interpreting technologies and platforms. Being tech-savvy will not only impress potential employers but also make your job easier.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always keen to hear from passionate interpreters ready to make a difference in the community.
We think you need these skills to ace British Sign Language (BSL) Interpreter - Work from home in Bristol
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to highlight your qualifications in British Sign Language and interpreting. We want to see how your experience aligns with the role, so don’t be shy about showcasing your skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about BSL interpreting and how you can contribute to our mission. Keep it friendly and professional – we love a personal touch!
Showcase Your Availability:Since we value evening and weekend availability, make sure to mention your flexibility in your application. Let us know when you can work, as this will help us find the best fit for our team!
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and get in touch with you. We’re excited to hear from you, so hit that apply button!
How to prepare for a job interview at Teleperformance Ltd
✨Know Your BSL Inside Out
Make sure you brush up on your British Sign Language skills before the interview. Familiarise yourself with common interpreting scenarios and practice conveying messages clearly and accurately. This will not only boost your confidence but also demonstrate your commitment to the role.
✨Showcase Your Empathy
During the interview, highlight your ability to empathise with both deaf and hearing individuals. Share examples of how you've successfully navigated sensitive situations in the past. This will show that you understand the importance of building trust and rapport with clients.
✨Be Tech-Savvy
Since this is a remote position, be prepared to discuss your experience with video remote interpreting technology. Familiarise yourself with common platforms used for remote interpreting and be ready to explain how you adapt to new technologies quickly.
✨Demonstrate Your Organisational Skills
Prepare to talk about how you manage your time and stay organised while working remotely. Share specific strategies you use to keep track of appointments and ensure timely follow-ups. This will reassure the interviewers that you can handle the dynamic nature of the role.
