At a Glance
- Tasks: Review and moderate content to ensure quality and safety for users.
- Company: Join Teleperformance, a certified Great Place to Work for five years running!
- Benefits: Enjoy healthcare insurance, annual leave, and a pension plan.
- Other info: Full-time role in Dublin with excellent training and career growth opportunities.
- Why this job: Make a real impact by ensuring safe online experiences for users.
- Qualifications: Previous content moderation experience preferred but not required.
The predicted salary is between 37333 - 37333 £ per year.
Multi Channel- Quality Expert Reviewer (Polish speaker) - Dublin City Centre
Must be able to evidence previous Content Moderator Experience.
At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence.
Due to our success, we have exciting opportunities coming very soon in Dublin - no previous experience necessary! Why not fill in our application and we will be in touch with more information soon!
Start Dates: 9th of April 2026
Location: Onsite Dublin city centre (no work at home option currently available)
Salary: 37,333 per annum
Shifts: Full Time, 40 hrs, Fully Flexible across Mon – Sun 08.00 – 19.00
Training: 4 weeks on site in Dublin
Contract: Permanent
Background Checking: Right to Work, Criminal Record Check, Any other associated checks
Joining the team: Please note that this role is fully office based in Dublin. Please note we do not allow any time off/holiday requests within the first 8 weeks to allow for full training.
Duties and responsibilities:
- You will be supporting the quality review of the Client workflows managed by the Clients Global Operations team including but not limited to:
- Content Moderation - content includes the following topics unless otherwise mutually agreed:
- Organizing or credibly threatening violence
- Promoting self-harm
- Organizing theft, vandalism, fraud, poaching, or sale of restricted goods
- Misrepresentation, impersonation and privacy violations
- Hate speech, bullying
- Phishing, spam, and malware
- Child Exploitation
- Nudity, pornography
- Sexual solicitation
- Others as mutually agreed in an SCN
- ID Review and Authenticity/Access Flows;
- Escalations.
The Services shall support the quality review of the following Client workflows managed by Clients Special Ops/Global Risk Ops (GRO) focus on the following areas: HERO (viral/meme content) DOI (Dangerous Organization).
Values we look for you to have:
- Process Excellence: Doing things well means something to you and you will always strive to improve on your work.
- Collaboration: You enjoy working with others and you like working as a team player.
- Communication: You can speak and write clearly and in a confident manner.
- Emotional Intelligence: You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others.
- Open-Mindedness: You are able to be open to different ways of thinking and new ideas.
- Critical Thinking: You are able to think logically when making decisions.
- Solution Orientation: Having a forward thinking mindset focused on resolving challenges.
- Entrepreneurship: Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset.
What you get from us:
- Healthcare insurance
- Death in service
- Annual leave 20 days + 10 days bank holiday
- 4% pension
- Bonus (non contractual and applicable for certain roles)
This is a full-time permanent role. Applicants must hold a valid and sufficiently long permission to work in Ireland to enable them to perform the role on an ongoing basis. Where work permission is due to expire shortly, the Company may require evidence of a pending renewal application to progress an offer. This role is not eligible for employment permit sponsorship. Applicants must already have, and maintain, a valid permission to work in Ireland for the duration of the role.
Disclaimer: Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or teleperformance/talent.icims email addresses. If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.
Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Locations
Quality Expert Reviewer - Polish Speaker in Alness, Highland employer: Teleperformance Ltd
At Teleperformance, we pride ourselves on being a Great Place to Work for five consecutive years, offering a vibrant and supportive work culture in the heart of Dublin City Centre. Our commitment to employee growth is evident through comprehensive training and flexible working hours, alongside competitive benefits such as healthcare insurance and generous annual leave. Join us to be part of a dynamic team that values collaboration, emotional intelligence, and continuous improvement, all while making a meaningful impact in the customer experience sector.
