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- Tasks: Lead scheduling efforts to ensure timely project delivery and resolve issues.
- Company: Join Telent, a leader in technology supporting the UK's critical digital infrastructure.
- Benefits: Enjoy 34 days holiday, a pension scheme, and discounts on cinema and shopping.
- Why this job: Make a real impact while working in a diverse and inclusive environment.
- Qualifications: Experience in telecoms or streetworks coordination is essential; strong communication skills required.
- Other info: This is a hybrid role, requiring two days in the Chorley office weekly.
The predicted salary is between 36000 - 60000 £ per year.
Scheduling Lead
Job Description
At Telent, you will have the opportunity to be a part of something bigger. To keep things moving, to connect people. It\’s important work we do. Learning together, inspiring colleagues, and making the entire organisation better. Join us and help keep the nations critical networks connected and protected 24/7.
Reporting into the Service Control Manager, the Scheduling Lead will monitor and maintain performance measurement frameworks and manage performance against these. You will resolve delaying and non-fluid factors and providing resolved work to the scheduling team to allocate and program the works to deliver for our customers.
This is a hybrid working role, with a requirement to be in the Chorley office 2 days per week.
What you’ll do:
- Work with external stakeholders to understand and investigate feedback into issues with works and to ensure cancellation has been achieved within the timescales
- Aid teams in making recommended changes to schedules to improve performance, including helping to resolve any issues
- Make decisions related to prioritisation by using analysis led insights
- Ensure full compliance with local authority and statutory provisions for the administration of Streetworks legislation.
- Maintain accurate records of delayed and non fluid orders
- Ensure all agreed client and internal KPI’s are met or exceeded
- Working with third-party contractors to develop viable time scales for critical works
Who you are:
You will have a strong administrative or coordination background, with knowledge of telecoms / Streetworks being highly desirable. You must be a confident communicator, with excellent stakeholder management skills.
Key Requirements:
- Experience coordinating Streetworks or civils activities within telecoms, utilities, highways, or similar sectors.
- Good understanding of NRSWA (New Roads and Street Works Act) and permit schemes across UK local authorities.
- Able to schedule works in line with permit requirements and ensure compliance with notice periods.
- Experience tracking permit status, managing permit changes/extensions, and preventing FPNs (Fixed Penalty Notices).
- Strong organisational skills for managing multiple jobs, locations, and crews simultaneously.
- Confident using Excel and project tracking tools to maintain accurate records and reports.
- Knowledge of traffic management coordination and dependencies with other utility works is a plus.
- Effective communicator with a proactive approach to resolving scheduling and permitting conflicts.
What we offer:
A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver.
We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work.
The additional benefits with this role:
- 34 days holiday, including public holidays, plus the option to buy or sell days annually OR 26 days holiday, plus public holidays, and the option to buy or sell days annually
- Company pension scheme
- A range of family friendly policies
- Occupational health support and wellbeing Portal
- Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme.
Learn more about Telent:
We’re passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support.
#LI-Hybrid
About Us
About Telent
Telent is a leading technology company and specialist in the design, build, support and maintenance, drawing on decades of experience in mission critical communications and technology. of the UK’s critical digital infrastructure. The work we do helps connect thousands of people and communities, using the best technology and innovation available. When you join us, you’ll have the opportunity to make a real impact on all our futures by fulfilling your potential and delivering high performance. We work together to make everyday life work better for everyone. You’ll be part of a team of more than 3,000 brilliant, dedicated people committed to getting the job done well.
Brilliance brought together.
We are guided by our values and behaviours:
Be Inclusive
Take Responsibility
Collaborate
Be Customer-focussed
Scheduling Lead (Previous Relevant Experince is Required) employer: Telent
Contact Detail:
Telent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Scheduling Lead (Previous Relevant Experince is Required)
✨Tip Number 1
Familiarise yourself with the New Roads and Street Works Act (NRSWA) and local permit schemes. Understanding these regulations will not only help you in interviews but also demonstrate your commitment to compliance and effective scheduling.
✨Tip Number 2
Network with professionals in the telecoms and utilities sectors. Attend industry events or join relevant online forums to connect with others who have experience in Streetworks coordination, as they can provide valuable insights and potentially refer you to opportunities.
✨Tip Number 3
Showcase your organisational skills by preparing examples of how you've successfully managed multiple projects or schedules in the past. Be ready to discuss specific challenges you faced and how you resolved them, as this will highlight your problem-solving abilities.
✨Tip Number 4
Brush up on your Excel skills, particularly in project tracking and data management. Being proficient in these tools is crucial for maintaining accurate records and reports, which is a key requirement for the Scheduling Lead role.
We think you need these skills to ace Scheduling Lead (Previous Relevant Experince is Required)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in scheduling, particularly within telecoms or Streetworks. Use specific examples that demonstrate your ability to manage multiple jobs and stakeholders effectively.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your background aligns with the key requirements listed in the job description, such as your understanding of NRSWA and experience with permit management.
Showcase Your Communication Skills: Since effective communication is crucial for this role, provide examples in your application that illustrate your stakeholder management skills. Highlight any experiences where you successfully resolved conflicts or improved performance through collaboration.
Highlight Technical Proficiency: Emphasise your proficiency in Excel and project tracking tools. If you have experience with specific software or systems used in scheduling or Streetworks, mention these to demonstrate your technical capabilities.
How to prepare for a job interview at Telent
✨Showcase Your Relevant Experience
Make sure to highlight your previous experience in coordinating Streetworks or similar activities. Be prepared to discuss specific examples of how you've managed schedules and resolved conflicts in the past.
✨Demonstrate Stakeholder Management Skills
Since the role involves working with external stakeholders, be ready to share instances where you've effectively communicated and collaborated with different parties. This will show your ability to manage relationships and resolve issues.
✨Familiarise Yourself with NRSWA
Understanding the New Roads and Street Works Act is crucial for this position. Brush up on your knowledge of the legislation and be prepared to discuss how it applies to scheduling and compliance during the interview.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills, especially regarding scheduling conflicts and permit management. Think of scenarios where you had to make prioritisation decisions and how you approached them.
