At a Glance
- Tasks: Lead a team of fire engineers in a dynamic fault and reactive environment.
- Company: Join Telent, a leading tech company enhancing the UK's critical infrastructure.
- Benefits: Enjoy 34 days holiday, pension scheme, and discounts on cinema and shopping.
- Why this job: Make a real impact while working in a diverse and inclusive culture.
- Qualifications: Experience in fire systems and supervisory roles is essential.
- Other info: Work 4 on 4 off shifts from 7am to 7pm at our Pirin Court Depot.
The predicted salary is between 42000 - 84000 £ per year.
When you join our Engineering Team at Telent, you will be empowered to innovate and drive common solutions, working closely with technical experts who are proud of the impact their work makes. Come join a high-performing team doing complex and critical work. Help build and keep the nation's critical infrastructure connected and protected 24/7.
Reporting to the Reactive Delivery Manager, you will supervise and lead a team of highly skilled fire engineers in a fault and reactive environment for Fire systems (detection/suppression) on the 1FM Fire contract. This role will be key to joining the field services and management teams together to form a cohesive and productive workflow.
This role is to work days, on a 4 on 4 off shift from 7am to 7pm from our Pirin Court Depot E16 4TL.
Reactive Supervisor, what you’ll do:- Lead and supervise a team of 5 fire engineers in a fault and reactive environment relating to fire systems (detection & suppression) on the London Underground, for the 1 FM Contract.
- Manage the availability of resources to efficiently carry out the planned maintenance work.
- Ensure engineers complete all works to a high standard and against operational plans.
- Schedule and monitor works to ensure continued compliance.
- Use ServiceNow for Daily/Weekly/Periodic report of progress of tasks and efficiencies.
- Stakeholder management daily to keep the contract and operations teams updated with any issues/progress.
- Support and direct on escalations as needed by going out to site.
We are seeking an experienced Supervisor who has worked in a fault and reactive environment for Fire systems (detection/suppression), ideally with London Underground or Network Rail industry experience. This role would suit an experienced Supervisor who can manage, schedule and monitor works in a busy and reactive environment.
Reactive Supervisor Key Requirements:- This role is to work days, 4 on 4 off shifts, from 7am to 7pm.
- Previous experience of leading fire engineers in single or multi-site maintenance.
- Experience within a Fire Maintenance environment or London Underground/Network Rail environment.
- Full UK Driving Licence.
- Drug & Alcohol testing is required for this role.
A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We nurture the talent that makes this happen, by our ongoing commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas.
The additional benefits with this role include:
- 34 days holiday, including public holidays, plus the option to buy or sell days annually OR 26 days holiday, plus public holidays, and the option to buy or sell days annually.
- Commercial Vehicle Company pension scheme.
- A range of family friendly policies.
- Occupational health support and wellbeing Portal.
- Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme.
We’re passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support.
Reactive Team Lead (Previous Relevant Experince is Required) employer: Telent
Contact Detail:
Telent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reactive Team Lead (Previous Relevant Experince is Required)
✨Tip Number 1
Familiarise yourself with the specific fire systems used in the London Underground. Understanding the nuances of detection and suppression systems will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with current or former employees of Telent, especially those in similar roles. They can provide valuable insights into the company culture and expectations, which can be a game-changer during your application process.
✨Tip Number 3
Prepare to discuss your previous supervisory experience in detail. Be ready to share specific examples of how you've managed teams in reactive environments, as this will be crucial for demonstrating your fit for the role.
✨Tip Number 4
Showcase your knowledge of ServiceNow or similar reporting tools. Being able to discuss how you've used such platforms to manage tasks and efficiencies will highlight your technical skills and readiness for the position.
We think you need these skills to ace Reactive Team Lead (Previous Relevant Experince is Required)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous experience in supervising fire engineers and working in a fault and reactive environment. Use specific examples that demonstrate your leadership skills and familiarity with fire systems.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your relevant experience, particularly in the London Underground or Network Rail environments, and how it aligns with the responsibilities of the Reactive Team Lead position.
Highlight Key Skills: Emphasise your skills in resource management, scheduling, and compliance monitoring. Mention any experience with ServiceNow or similar reporting tools, as this is crucial for the role.
Showcase Your Leadership Experience: Provide examples of how you have successfully led teams in high-pressure situations. Discuss your approach to stakeholder management and how you keep teams informed and motivated during challenging projects.
How to prepare for a job interview at Telent
✨Showcase Your Leadership Experience
As a Reactive Team Lead, it's crucial to highlight your previous supervisory roles. Be prepared to discuss specific examples of how you've successfully led teams in fault and reactive environments, particularly in fire systems.
✨Demonstrate Technical Knowledge
Familiarise yourself with fire detection and suppression systems, especially within the context of the London Underground or Network Rail. Be ready to answer technical questions and explain how your expertise can benefit the team.
✨Emphasise Stakeholder Management Skills
Since the role involves daily stakeholder management, prepare to discuss your experience in keeping teams updated on progress and issues. Share examples of how you've effectively communicated with various stakeholders in past roles.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills in a reactive environment. Think of situations where you had to manage escalations or resource availability and how you handled them successfully.